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March 2024 by Stacie Arpey
Professional, efficient and friendly.
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March 2024 by Thomas Napoli
I had a great experience at LensCrafters in Coconut Point. Angela was extremely helpful in picking out the right lenses for me!!
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March 2024 by Kyle Leith
Quick, easy and staff was helpful and friendly
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March 2024 by A L
Angie at the Coconut Point Mall store was very kind and patient. I have issues with dizziness if my lenses aren't in the right location. I returned to the store several times and she kept working with me until my glasses were perfect. The Customer Service this store provided was excellent. This was one of the most positive experiences I've had in a long time.Thank you again!
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March 2024 by mc stone
Choice of frames is great with many designer choices.Service was efficient, friendly and professional!
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February 2024 by Bella Rose B&B
Very professional outfit from the time I walked in Lenscrafters' door with superb service by store manager. Thank you!
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February 2024 by Lolita Melhado
Dr.Dunn and the staff were courteous and pleasant.
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February 2024 by Axel David Cuadra Ortez
Super attention, they responded to me very quickly and in terms of lenses it is super, there are many styles that I like, satisfactorily grateful
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February 2024 by Isaias Arce
It just so happened that I needed an eye exam and was in the area and decided to walk in to see if there was a remote possibility that I would be seen. Lo and behold not only was I able to get an eye exam by Dr Sanchez who was amazing but I was also treated wonderfully by Jesse, who managed to get me into a pair of Versace glasses which were recently placed on display. Thank you LensCrafters of Coconut Point, we’ll definitely be back!
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February 2024 by Barry Drangel
This LensCrafters in Estero is one of the worst places I have ever done business with. My wife, who needs her glasses has now waited 4 weeks and all the manager could tell me is that the lab is backed up. Initially they told us the wrong lab had the prescription and now they are telling us they don’t know when the glasses would come in. I spoke with the manager who refused to call the lab and have them expedite the order. The manager also would not call her manager in order to have the lab complete the order. Needless to say the manager at LensCrafters was totally unhelpful and after 4 weeks we had to get our money back. Stay far away from this place if you need glasses! Go somewhere else and let them feel a little pain and learn how to treat customers.
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February 2024 by Connor Bro
Got them in under an hour even after the lab was taken out. Quick and easy experience.
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February 2024 by Hayley Booth
Our optician Angie was very helpful and friendly. She took the time to do a great job measuring and fitting both my mom and myself for new glasses.
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February 2024 by Tami Yost
Jesse and his Team are amazing. Dr. Sanchez is wonderful. Wouldn’t go anywhere else! Thank you all
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January 2024 by ronald engelhardt
Eye exam went very. I picked out frames and was told my new glasses would be ready to pick up in 7 to 10 days. It has been almost three weeks and I’m still waiting. I called several times and each time they tell me the glasses are at the lab and they are working on them. When I asked what the delay was I was told they they are at the mercy of the lab and they would call the lab to get a status. I got this same answer the last three times I called. Very disappointed in their service.
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January 2024 by Gloria Gillespie
Jessee was very helpful and professional. I would definitely recommend this place.
