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December 2025 by Ruthmarie Mitsch
So much appreciation to Ed, who helped every step of the way so that we could have same-day delivery (arranged late in the day) of box spring right before arrival of guests. He was kind, efficient, and had a great can-do approach! Highly recommend.
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December 2025 by Tracy Lynn
My husband and I moved to Florida about two weeks ago...without a bed. Bold move, I know. But a mattress is one of those purchases that has to be just right; a very Goldilocks situation.
Thankfully, Alex saved us. He was incredibly patient, knowledgeable, and made the whole process easy and enjoyable. We tried several options, and he quickly dialed in to what we were looking for in a mattress. Alex truly knows his mattresses.
On top of that, Alex made sure our order was as fast as it could be, so we were not sleeping on the floor or an air mattress any longer than necessary, and he even included two complimentary pillows, great ones!
Excellent service, great experience, and we are finally sleeping comfortably again. I highly recommend working with Alex. Thank you!
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December 2025 by Sharon Pou
Herode Charite was very attentive and very informative.. Great to work with!
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December 2025 by JoAnn Jesberger
Dan was very helpful and made the experience easy. Delivery went smoothly and on time. Delivery men were respectful of our home and nice.
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December 2025 by Mark Outerbridge
I intended to continue shopping to City Mattress and Rooms to go. Dan my salesperson was so professional and supportive that I decided to just stick with him and buy from Mattress Firm. He genuinely cared about was right for me- quality, price, and most importantly comfort.
We need more “Dans” in the retail world.
Thank you!
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December 2025 by Linda McCraw
Alex was well informed and very helpful in making our selection. He was very enthusiastic and we appreciated his dedication to his profession.
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November 2025 by Patti Southworth
Alex was great. No pressure, answered all my questions. Was very helpful getting the right mattress. Cant wait for my new mattress and a better nights sleep.
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November 2025 by Jim Bigogno
Knowledgeable, non-pushy staff. Highly recommend!
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November 2025 by Kevin McCarthy
Dam was spectacular! Very knowledgeable and no pressure. Highly recommend!
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November 2025 by Dan
Alex and Dan were very helpful and informing
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November 2025 by Rodger Lawson
No pressure sales person. Helped us pick out what we needed…. Added a few extra freebies. Delivery on our time table. Excellent communication with sales person to when they would be arriving. The company sent a video of expectations Jesus was great with setup. I didn’t have the head board yet. But he explained how to hook it up. Second time I’ve dealt with Mattress Firm.
I had too call and have them replace a motor/extension piece (elevated bed). They replaced the following day. Quick service.
Thanks for an excellent job and quick service. 😊😊😊✔️✔️
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November 2025 by jade hunt
Joshua our sales person was great . Delivery in time and the drivers were caring and professional. Thank you Mattress firm five stars !
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November 2025 by Mike Vecchio
Alex was awesome took all the time we needed and made me feel very satisfied with confident in my purchase
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November 2025 by Kimberly Miller
Helpful and quick!
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November 2025 by Debra Dooley
Went in, explained what we wanted including price, laid on some beds. Herode was very nice and knowledgeable. He got us exactly what we wanted for less than we expected. Delivery and removal was quick and easy. Best experience buying a mattress we have had so far.