“So much appreciation to Ed, who helped every step of the way so that we could have same-day delivery (arranged late in the day) of box spring right before arrival of guests. He was kind, efficient, and had a great can-do approach! Highly recommend.”
“Received our mattress at a great price and the manager, Dave, honored the promise of meeting the lowest price possible even when compared with other companies. The customer service was terrific, and we received the mattress on the exact day and time as scheduled. Very happy with our purchase and the way we were treated.”
“We have a split king and bought new mattresses from City a couple years ago. They said our adjustable base was still good and we wouldn't be needing a new one. Last week one side stopped working. I called City and they scheduled a service call even though I didn't buy the base from them. Rene showed up and figured it was something simple. He fixed it and he was happy it was a simple fix. $45 service charge and we were good to go. City had a perfect opportunity to make a big deal out of it but did what businesses are supposed to do. Treat the customer honestly and make them happy. Thank you Rene and City Mattress. Great impression!”