-
November 2023 by Ethan Williams
Agree with others here, asking for a tip at a self serve kiosk with an employee explaining the self serve kiosk is ridiculous. Pay your employees better and don’t rely on tips. Won’t come here again.
-
September 2023 by Mónica Arenas
I bought this membership because I thought the vacuums were the best ones I had tried so far but now I see that a locations have old vacuums and even sometimes useless. Also is very inconvenient that’s only open from 7-7 and Sundays after 8. People like me that use the car for business usually need car washes outside those hours, there should be at least one location that’s 24 hrs. If a machine is what does all the work I don’t see why there should be closed when there’s no employees working. Also a lot of times the car has residues of foam or is very wet after the wash and dry so you still have to invest time drying it up. I started with the highest value of membership and already reduced it to the basic as I don’t see the benefits working out that much for me however I’m about to end the membership due to all mentioned above.
-
September 2023 by TT NoNo
I would have given 4 but I found it extremely presumptuous that the place asks (yes directly asked) for tips.Are you not getting paid minimum wage or higher? Bc employees who get tips make WAAAAY less than minimum wage .Very unbecoming of this establishment.
-
September 2023 by Ali Frantz
I've had the unlimited wash package for 4 months and although it's a frivolous cost, I LOVE IT!
-
August 2023 by Joe
Great service
-
July 2023 by Chris Weston
the entire staff here was incredibly rude. A great way to get rid of customers.Choose a different car wash
-
July 2023 by Requesting Mayday
I got transferred down to Estero for work and I was pleased to find my favorite car wash had a location there. The staff is awesome and the wash quality is excellent. Super strong vacuums too. Highly recommend this place.
-
June 2023 by Customer Relation
My service though not listed was for car/truck wash and underneath carriage cleaning. Upon pulling up to the building, the manager named Johnny opens up the control panel and shuts off the retractors that clean the front and back of vehicle. I noticed if finally after having to clean the tailgate off as it never came clean. My trucks is the 6th to have a membership that started in Dec. 2022. I stopped my vehicle by vacuums to inspect the wash job and saw the rear tailgate not clean and was disappointed in the job so I pulled around to go back through again, but first I asked about it and left the manager who was operating the wash how dissatisfied I was and he said his #1 priority was his car wash, so I thought he was the owner and was more disturbed that I've paid 7 months for service I was never receiving at this car wash. If you only was the sides I don't need your service; Johnny was okay with me stopping my service to wash our vehicles at Mister. I'm wanting to learn more about this incident and your policy before I do a BBB complaint for 7 months worth of washes to be refund under your fraudulent service. Johnny said I have a trailer hitch on back of my truck and it will mess his rollers up and also I have a front push bar mounted on front to the truck frame that is permanent and he turns off the retractors so only sides are washed. Johnny said he is the corporate trainer and if he see other Mister washes not turning off the retractors for my truck he will fire the employees. Well I've never noticed anyone opening the control panel before my truck enters except for today at your 8030 Tyson Eye Way Estero FL 33967 location. Johnny has a bit on an attitude when dealing with customers, he escalates the situation with cocky attitude; when asked if he was the owner, he said no that if he was he would be sitting at the beach with Margaritas. Now I'm not sure what you would think if you owned a black truck that shows the dirt very easy; but there are several other places that we could be a member to have our vehicles cleaned properly. Please let me know how you plan to resolve this issue.One Disgruntle Family!
-
June 2023 by Ocean Blue Bay
Great place to go man I have a membership to these people and I got to say everything is always Tip Top working vacuums are always working car wash throws off a lot of soapy stuff was great
-
May 2023 by Brooke Keslar
Nice car wash, great vacuums. Could do without having an employee at the self serve kiosk and then asking for a tip for a self service car wash.
-
May 2023 by Peter Bagwell
Pretty good wash, free self serve vacuum etc. Very clean new convenient facility
-
May 2023 by Greg Derrico
My car keeps getting scuffed and scratched. I brought this up to the mgmt and they really didn’t seem to care. They told me it’s not from them. I check my car before I go in and when I come out I have bad scuffs. They keep telling me it’s not from them but it’s obvious because I check.
-
May 2023 by Mr. G
It’s okay for a $10 basic wash. The free, self-service vacuum is a plus. But I’ll likely try another place next time.
-
April 2023 by Roger Greenley
New. If you live here, monthly unlimited plans are a no brainer! Clean your floor mats with the most powerful vacuums you've ever used, after your wash.
-
April 2023 by Linda Simmons
Great car wash very clean
