Pack & Ship Express
Shipping CentersHours:
20301 Grand Oak Shoppes Boulevard, Estero FL 33928 Hours
About Pack & Ship Express
Pack & Ship Express in Estero is described by customers as a friendly and helpful shipping business. Reviewers highlight that the staff is happy to help, very friendly, and goes above and beyond. They are personable, professional, and a great pleasure to work with. The team gives customers options, lets them know what works best for their needs, and tries to find the best deal, being very honest about potential better deals elsewhere. They are also helpful with packaging. Customers report having great service and good experiences, with some driving past other stores to use this one. They recommend the services to all who need help with mail services. The staff is willing to assist with tracking and confirming delivery details. However, one reviewer notes a negative experience with a specific employee described as confrontational, condescending, and superior in attitude, which contrasts with the otherwise positive feedback about the team.
Most Recent Reviews
September 2025
I have lived in Estero 10 years and have used Pack and ship for all my mailings. Pleasant owner. Scotty is the best.
May 2025
They are so good! Never left the store without a solution for my shipping issues.
March 2025
I have used this store for over 5 years. The service has always been great. Rita is very personable, professional and a great pleasure to work with. I don’t know how she could be more helpful. Thanks Rita.
More Comments(60)
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