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March 2024 by John Hughes
A1. They are the best, timely , keep you informed. Simply a pleasant experience ??!!
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March 2024 by John Thompson
The Quick in their name is laughable ive been sitting here for over 4 hours to get a new set of tires and even came as soon as they opened, never coming back again if this is the wait time absolutely ridiculous and it doesn’t help the people in the lobby are incredibly obnoxious
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December 2023 by Sheldon Greene
Good price so worth a little frustration. F250 Diesel. It took an hour and a half after they pulled it into the stall. Sat with the hood up for at 30 minutes with no one working on it. I know the oil part was complete as I saw them fill it. Had oil change and air filter change.
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November 2023 by Rick Burghardt
Had a oil change and tire rotation and lost my hub cap after I left there
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August 2023 by Will Esposito
They charged me 200 bucks for an oil change and tire rotation. Didn't even use full synthetic. i came early like they said I should and made me wait 6 hours for what should take no more than an hour. I will never go back.Service: Oil change
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July 2023 by Steve Broge
Good service and always answers all my questions.
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March 2023 by Sam D.
I showed up right when they opened Saturday morning. I was told it will take 45 minutes to get my oil changed. I was first in line. My car was done after 45 minutes... but my car just sat there in the parking lot. I was waiting for "papers to be printed" for 25 minutes. I was late to my next appointment because it took them 25 minutes to print of papers for me to sign. I was absolutely livid that I couldn't leave. Ruined my Saturday morning and had to reschedule my next appointment that day. I work 80 hours a week and don't have time reschedule things. It shouldn't take that long to print papers for an oil change. This was a frustrating experience watching the front desk attendant play on her phone while my car sat there in the parking lot. I will never go back there again. It was an incredible waste of time on my one day off of work!
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September 2022 by Roman G
Great service! Good people!I will deff come back!
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June 2022 by Mindchime Official
Always great work and the service managers are very helpful. They can be busy at times, but great service brings the crowds. No upselling products or services, but they will tell you if you need things done extra and allow you to make the decision with no pressure like the other places around town.
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May 2022 by Barry Paul
Came for oil change and air in my tires. They did the oil change but didn't fill my tires. Mechanic put several greasy hand prints on the side of my truck! (It took an extra 30 mins for them to air up my truck.)
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April 2022 by Mauricio Letona
2 change apart they wanted to charge me minimum $250 if there was no complication they were really nice. I changed it in less than 15 minutes simple not appreciated
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April 2022 by Joe L.
If you don't mind waiting?? Best thing is they are part of Ford Dealership... A little slow BSing with each other.
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January 2022 by A McDaniel
I called Ford in the morning to ask if they were open because it was MLK Day and wasn’t sure if they were closed since it was a holiday. The woman stated that they were open and I didn’t need an appointment but to get there before 4:30 because they do not service vehicles after that time. She said this was to give the service techs enough time to finish and leave on time. I arrived at 1:30pm to get an oil change and was told that the wait would be about 2 1/2 hours and to come back at 4 because that’s when they “slow down.” Since I live 45 minutes away, I went to a few shops to kill some time and returned to Ford around 3:45. A gentleman came to my vehicle and advised me that they would not be able to service my vehicle today. I explained to him that I was there earlier in the day and was told to come back at 4 and I live 45 minutes away. The gentleman told me to hold on a moment and went and consulted with someone and then returned to tell me to come back in the morning. Today was the only day I had available to get my oil changed and had someone available to watch my son. I came to this location because every time I try to make an appt, they can only schedule me a month out and at Quick Lane it’s first come, first serve.I am extremely unhappy and will not be returning as this was a waste of my time and gas money. Very poor customer service!
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December 2021 by JC G
Great prices and service. Dylan, Jorge and Russell treated me like part of their family. Advised me and respected my time. They even offered me a Low Price Tire Guarantee without me asking for it. WOW!Services: Brakes
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December 2021 by George T
We use this company often while in town to do our oil changes and wash our vehicles. Always courteous and friendly. A little more costly than a oil change place but to be expected from a "Dealer" service.Service: Oil change
