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March 2024 by marci ungar
Christian Is amazing! He explained all the chairs to us, letting us feel all the differences. He took all the time we needed and didn’t make us feel rushed at all even though the store was closing. He has contacted me a few times since the purchase to check on if the delivery people have gotten a hold of me. He has gone above and beyond to help. We bought the chair in Florida and had it shipped to Ohio since we liked him so much. There is a store 2 hours from us-but Christian is a gem!Can’t wait for my chair to get all set up!
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March 2024 by Wilbur Gilbert
The sales person Christian and the owner were super friendly. We made multiple visits to make up our mind to purchase. Never once felt like I was having my arm twisted. I look foward to come here again on the next new product. Can't recommend this place enough.
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October 2023 by Tony Krug
nice selection of massage chairs
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September 2023 by Patricia Stoudt
I went there looking for a specific product. The salesman was extremely knowledgeable and personable. He answered my questions and did not try to talk me into something more expensive. It was a very nice experience.
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December 2022 by Barbara Muschong
My "Relax The Back" store experience was more than perfect. Our need for a lift recliner was urgent. My mother-in-law had been struggling with health issues and was having a difficult time getting up from any of her chairs or sofa. I walked in the store at 10 AM and by 12:30 PM the chair was delivered and set up in my mother-in-law's home. She is so happy with it. Not only the functionality but the look and comfort of the chair as well. It has made her life less stressful and no more fear that she can't stand up from a sitting position. Thank you for your professional support and super fast delivery.
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September 2022 by R T
I had been looking for a new pillow that provided neck support. I think I tried every pillow in the store. I took each one home and kept it a long as I liked to see if it was the right one. This process took many months. The owners and everyone who works at the store were very helpful and courteous. I'm sure they must have been quite tired of seeing me come through the front door, but they never showed it.
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September 2022 by Hargovind Rathore
Great people. David and his team is very knowledgeable about the products in the store. There are always looking to find a solution to customer’s need instead to making a sale. I’m a repeat customer. Harry
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July 2022 by Michelle Albenga
GREAT experience at this store. I was interested in a massage chair and my husband happened to see the store in coconut point while getting lunch. We went that weekend and sat in multiple chairs. The staff there was super helpful and knowledgeable about the chairs and the differences between each level. David actually recommended I come back multiple times to test them out before making the investment in one. So, for a week straight I showed up at the store and narrowed down my choices. I was greeted by name each day and as I observed customers come and go, their customer service was consistent and friendly, even when challenged. Actually, went above and beyond. Needless to say, I bought my super novo from them! Delivery was seamless - guys were awesome! They even offered to remove and deliver a chair I had to get rid of to a local charity so I could make room for my new friend! Highly recommend you visit them!
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May 2022 by Brenda Lewis
After dealing with the Estero Relax the Back store 3 times, I can highly recommend them. They ordered, at a very reasonable cost, the parts needed to repair chairs that were not purchased from that store.
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April 2022 by Mindy Harris
Cindy was fantastic taking my order for a custom office chair…very helpful and knowledgeable. Not only did the chair arrive exactly as I envisioned, it also came in early!! That never happens these days! Excellent service setting it up and teaching us how to use all of the special features.
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July 2021 by Allen Willey
A pleasant surprise. The store is clean and open, with the display well laid out. Our sales rep was courteous, patient and knowledgeable. Finally, the delivery team was clean cut, careful, and professional.We love both the chairs and whole heartedly recommend Relax The Back.AW
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May 2021 by Steven Bortner
Great service, pleasure to deal with. Would definitely recommend.
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January 2021 by Larry Lasater
Everyone at the store were VERY helpful. The people delivering the chairs were extremely helpful. I can't say enough good things about the service we received from Relax The Back.
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December 2020 by Dave Hofferberth
Incredible selection. The best place to go if you have a back back, or don't want to ever have a bad back!
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December 2020 by Michael Causey
Very helpful in relocating my previously purchased from our previous hometo our new home. Too quality service
