-
November 2023 by Dave B.
Do not use this place for an oil change. They did not know what type of oil to use in an Audi. The manager was called from the back and seemed very annoyed by the person writing up the order, not being able to find the information on the oil used in a 2019 Audi A5. He then asked me what oil it took. When I told him I did not know and I had a concern because they did not know, he just handed my keys to me and said, "See you later."
-
November 2023 by John Kos
Shane provided excellent service with a difficult slow leak repair in a tire others could not find. I highly recommend this business.
-
November 2023 by Joey S.
just popped in to get some air in the tires for mom and Shane and Oscar were immediately like of course pull around. super nice people and never have had a bad encounter there!
-
October 2023 by Will
Amazing. I literally got a flat tire 1 light down the road from them. I was able to get there and they had my tire size and got me in and fixed quick. Helped with the price and gave good knowledge on things I should do next. amazing team when you can tell they care about the people not the owners ?.
-
October 2023 by Lex Campanella
So let me start off by saying that I’m about 30ish minutes away from this location (I’m near Page Field Airport) but I will gladly make the drive each time my car needs help because of Jolene. Being a girl, it’s not always a comfortable experience going into car places because you’re usually spoken down to as someone who doesn’t know their right from left in terms of mechanics, which usually leads to us getting raked over the coals with high estimates. But Jolene and her awesome team has been so welcoming and upfront that the drive is worth it even though there are a lot of other mechanics nearer to me. If you want honest services and a welcoming environment where you won’t be spoken to like a know-nothing, you should 100% make this your car spot.
-
September 2023 by Cheryl Bonacquisti
customer service sucks! No help available, needs more mechanics, but who would want to work there if their management yells at customers, probably yells at employees too. Never go to this location. They have lost my keys in past, installed wrong size battery for car. ?
-
August 2023 by Caylin Case
All of the staff here is so friendly and professional! I was a walk-in and they got me in right away and provided very quick service. Jolene at the front is so sweet and is extremely helpful. Highly recommend this Tire Choice!
-
August 2023 by Carola
I wonder if they are under new management. Everyone at the front desk was very professional, friendly and attentive. This includes the technician who worked on my car, Mr. J. Brand. My car needed an oil change and tire rotation. I had an appointment and was in and out in less than 1 hour. The technician even showed me the test strip he used and explained the purpose. I was very impressed with the service I received and would recommend this facility.
-
July 2023 by Lauren Marco
Came in with a patch tire that was losing air. Got it check at a few days before and Joe I believe was nice enough to fill it. Though it did go lower again I was able to get a new tire with the reasoning and recommendation of what is best. Will come back again to replace my other tires!Will recommend this place to others!
-
June 2023 by Phil Boljanovich
I took three separate trips to this Tire Choice to get my brakes done. Initially, I just had pads replaced, but I needed rotors done as well. The next day the brakes started squeaking after everything had been replaced. I went back in for them to fix the problem and it turns out they were using low quality pads. They offered to replace with higher quality brake pads, so I agreed. After a three hour wait (I was told roughly 60 minutes for two of the three visits) for the product to arrive in the shop, they appeared to have everything fixed. That was until I gave it a test ride and could still hear the brakes. At this point the manager told me to go to the dealership, since they couldn't figure out the issue or essentially threw in the towel. They refunded the brakes but wouldn't refund the labor or offer an alternative to even it out. I'll still have to pay the dealership to make it right. This is all in addition to the poor communication during each visit.What a waste of time. Avoid this shop at all costs.
-
June 2023 by Mitchell Murphy
I had a damaged tire & purchased a new one. They had to order me a new tire that would arrive the next day. The guy at the front desk assured me me car would be done by noon. I purposely waited an extra hour to call, just to be nice and my car still wasn’t done. I had multiple appointment I had to miss as a result of that. I asked when my car is expected to be finished and the lady said “soon”. I said can you please give me a time? She said “soon”. It’s 2 tires, it takes an experienced mechanic 15-20 minutes for each tire, that means they haven’t even pulled my car into the garage yet. These guys are unorganized. Also they charged me 35.00 per tire to install them????? Like what? That’s the same price as 2 hours of shop time.Update: at 12:30 pm I was told my car was in the garage being worked on. I arrived at 2:30 pm to check the progress, and my car was still in the parking lot with a flat tire (untouched). I was informed that actually they didn’t have the tires to fix them today & that tomorrow they’d have them.Jolene then said they found tires that they had all along, and she could have them on right away. It’s 3:10pm now and my car just entered the bay.
-
June 2023 by Jessica Diaz
Best in the biz!! I drive from Naples anytime I need assistance with my tires. The staff is always so professional and proactive at getting things taken care of and in a timely manner - unlike most other places around!
-
June 2023 by Paul Wilson
The place was empty no customers. I was at the place at quarter to 5 asking to have the Steering unit just a quick inspection. The kid behind the account had an opinion and attitude that his hours were more important than mine and insisted that the next 2 hours he would not inspect my vehicle. But wanted to Make a reservation for tomorrow. The place was entirely empty. Extraordinarily bad service.
-
May 2023 by Jack T.
Took my car in for 2 tire changes. The worker had backed into my car with another customers car. I sat in the shop for 30 minutes and no one had told me my car was backed into I walked outside to get my registration thats when I found out. After all that they charged me full price! Unbelievably bad service do not recommend these scumbags
-
May 2023 by Jason V.
We have been brining our vehicles here and a lady claiming to be a manager said she couldn't tell me if they had my tires in stock or a price unless I came in!! No wonder they have a 2 star rating the other location atriums the corner gave me a price!! Save your time horrible customer service there . I would give them a o star if I could
