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August 2023 by Lisa Kuhn
Susan (the store manager ) was amazing. She answered all my questions and explained the technology behind the bed.
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July 2023 by Susan Morrison
A great experience buying our sleep number bed. Susan,the manager, was welcoming,friendly & extremely knowledgable about all her products. She answered all our questions; there was never any pressure to make a purchase.
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June 2023 by Cindy Larsen
Susan at the Estero store was amazing! It was more like an experience rather than a sales person just bugging you while you shop. Susan was so down to earth and made us feel comfortable. Not only did she stay past her closing time it truly didn't seem to bother her. We had no intention of purchasing when we first went in. After Susan showed us everything we decided to give it a try. I can't to get our bed!
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February 2023 by Daniel R.
We bought a California king Sleep Number with the adjustable box spring. They just full box spring didn't work for the time they delivered it. We've called we've been on hold countless times. It's basically a rip off. We were having some furniture delivered and they had to move the bed and five bolts fell out from under the bed that were never attached, their service is terrible, their installers are terrible and it's over priced and not worth it. Their follow up is nonexistent. Wish we never bought it.
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October 2022 by Tom Tess
We would never have bought our second Sleep Number mattress if it wasn't for Liz at the Estero Sleep Number store. Outstanding.
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September 2022 by Robert Hope
The Estero store and the Sleep Number Representative Steve Brown was informed and spent a great deal of time giving us a full explanation of how much the system works. While we were skeptical at first, we are excited to have the Sleep Number coming to our home.
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July 2022 by Lori Ekno
Liz was courteous, professional, knowledgeable & patient!Steven helped finalize the purchase on the right date! They all work great together for You! 2nd purchase...thank you all for the helpful deals! Can't wait for delivery!
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March 2022 by Joe R.
Mattress will not stay inflated on one side. Technicians could not repair. Needed different part sent to home. They called to make arrangements for parts and additional visit for repair. Have not heard anything. Been weeks and hours on phone with no satisfaction.
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December 2021 by Michael Apicella
Liz was very patient for us and extremely knowledgeable about their products! Great experience!
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December 2021 by Mikey Yarusevich
We went there to purchase a Sleep Number C4 bed and the service here fantastic!
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September 2021 by Tim Hamel
Liz and Melinda were both very helpful and friendly. We found the mattress that worked for us and ordered. Afterwards I was having trouble getting an insurance certificate to take delivery, and Liz got in involved and got a resolution right away. They also wear masks and were willing to help set us up with an appointment outside of store hours if necessary since we're high risk with covid. Great experience all around.
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September 2021 by Chip Bilbrey
Very nice helpful staff. Found my bed and number no pressure no trying to upscale me. Great experience. My bed should be delivered soon!!! Can’t wait!!
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September 2021 by Kire Seztiel
What an amazing experience. Needed a mattress to replace
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September 2021 by Erik L.
What an amazing experience. Needed a mattress to replace our old one and stopped in and purchased one of the most comfortable, high tech, mattress that we have ever laid on. If you decide that you need a new mattress -then please ask for Liz! She is absolutely amazing..Thank you Liz for our new mattress. We appreciate you.
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August 2021 by Jason Leiker
Great service all around, all the employees were friendly but Steve helped us with everything we needed and made sure we were getting what we wanted, very personable and saved us money, and didn't try to upsell us on anything more expensive than we wanted.
