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December 2023 by gloria jackson
Great service with friendly staff.
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September 2023 by Amanda Swanson
Great clothes and friendly service.
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July 2023 by Jane Chismar
Love!!!!!
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June 2023 by Cindy R.
This is a great Torrid! Really well stocked, not picked over like the Naples location. They have plenty of great items on clearance. I noticed they often have better deals then the website does. The employees are super helpful and friendly. Great location and easy to find and park.
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March 2023 by Caroline Beltran
Ladies... Go grab some deals... Their clearance is FIRE ??? AND They have the best jeans (I still love my Lane B's) for something just fun. Found lots of great items - and the sizes are fair - so if you're not sure, just go check it out!
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March 2023 by John F Clemmer
The store was clean and recovered, but the women were loud and more concerned about getting off and the Super Bowl halftime show than assisting customers.
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February 2023 by Carrie Schepers
First off I hate shopping because I am a plus size person. Shantel (sorry didn't ask about spelling) did an amazing job with me. Taking time, offering her faves. Amazing experience. I will be back...Thank you so very much for making my day and having so much fun!!!
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January 2023 by Susanne Obrien
Always receive good service, good clearance prices too! I typically purchase my daughter gift cards from the shop in Coconut Point, Estero, FL??
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November 2022 by Jacqueline Cameron
First and foremost I can't afford good overall clothes in general. I was so excited that they had a huge sale for black Friday. Finally, I had a little extra money to get what I needed was bras. I ordered them online and my sizes were at this location. I came to pick them up and there were associates that were so loud gossiping in back. I checked out clearance before picking my stuff up ended up waiting 5 mins listening to them still gossip. I got my bras asked if I could try on. No customer service for me. Then I went up to let them know I didn't like one. She said ok u can return, or I can order online. I can order online obviously I did. What about the experience? Not here . Well....if it was me I'd be like is there something else I can help u find more ur style etc. But that wasn't the case. I felt devastated when I left. Was so excited to try and feel womanly again and it failed. I will never ever go to torrid again. I'd rather drive an hr and a half to Layne Bryant where at least they help or offer it and make u feel appreciated. I'm a HUGE customer service type of person. And this was not acceptable by me, as the customer.
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November 2022 by Debbie
Attempted to exchange 3 items yesterday at the Coconut Point location, due to quality issues. Was told by the store manager all quality issues had to be returned within 60 days. We explained the closest store to us had been closed due to Hurricane Ian and we personally had damage from the Hurricane and we did realize it had been almost 4 months. Store manager did not care even though we pointed all three articles of clothing, which were the same pant, had the same quality issue and were coming apart. Again, manager did not care, she kept bringing more items for us to try on and purchase. Clothing is inferior and not worth the price. Save yourself the money and shop elsewhere even if you spend more it will save you in the long run.
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September 2022 by Sara Marie
My favorite store! Love the way the clothes fit me!
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July 2022 by Nicole Derrickson
This location had employees who were clearly annoyed with assisting with my returns and getting a fitting room. They were more concerned about gossiping up front. Won't be back to this location.
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June 2022 by Cx Xx
I had no clue it was for plus sized people... almost bought my minus sized girlfriend a dress from here. That would have been awkward.
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June 2022 by Arr Ayche
The women that work in this store and so funny and kind. Every time I go in they put a smile on my face, and can even turn my salty mood down. There is probably twice the clearance section that Naples has... but they only thing they're missing is fans in the dressing rooms... WAIT NO - THEY GOT A BOX FAN UP IN THERE. 10/10 THIS IS THE TORRID FOR US FUN GIRLS
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May 2022 by Joyce Hickey
Very dusty dressing rooms. Name plates pulled off doors. No fans in dressing room. This store doesn't carry Bombshell jeans.
