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December 2023 by Ida Wotring
Coconut Point Windsor has a great variety of fashionable and affordable items. The staff in the store are always extremely friendly and go out of their way to help you. I always return to the store.
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December 2023 by Miranda Curiale
With so many events happening with friends and family, Windsor is my place to come for all occasions, Sossy, the store manager and her team is just incredible in her fashion knowledge and always does a great job, helping me get what I need to look and feel great. Thank you Sossy!
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September 2023 by carina maribel
I usually go to the Windsor in naples but the one at coconut was close this time, and I regret going, the manager Ava or Eva was very rude, made my bf and my self feel uncomfortable, I was returning a dress and she kept rolling her eyes and breathing hard, acting all frustrated and the other girl name Karen was not dress appropriately for the place/job, she was very rude when guiding where the fitting room was and closed the door very rudely after showing. They did not seem too happy working there, at the end I couldn’t do the return so I exchange for some new outfits, which I was very satisfied with but the customer service was terrible specially the manager, there was no manners, I’m not sure why she is the manager.PLEASE DO NOT GO THERE UNLESS YOU WANT YOUR DAY RUINED WITH HORRIBLE CUSTOMER SERVICE .
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September 2023 by Vivid Vida
The clothing was very cute, flattering, and affordable. The staff was outstanding. They helped me style outfits and did an amazing job. They were friendly. I am from out of town and they helped me like I was one of their own friends. I will definitely come back. They are the best!!!
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September 2023 by Elle Morgan
Excellent service. I needed help picking out jewelry for my wedding dress and I had the best experience with Karen. She was super sweet and gave really helpful insight! Love this store!
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September 2023 by Samantha Williams
Christiana was absolutely amazing! she has the best customer service ever! definitely recommend this windsor out of any of them in the area!
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September 2023 by jemma gault
Absolutely love this place Eva and karen were amazing and so helpful ♥️
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August 2023 by Riley Quinn
The absolute worst manager I have ever experienced. My goodness. She is so rude, yelled at me as a customer when asking genuine questions about products. Never going to that store ever again. Highly recommend doing the same.
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May 2023 by Lionel Diaz
Good selection of clothing,fair prices,nice store.
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April 2023 by candy klesalek
We bought these dresses and love them
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March 2023 by Madison Pratt-Murrah
It’s literally 7:02pm, website says they’re open until 9pm. Drove an hour to get here and they’re not even open. Thoroughly disappointed as I’m usually very impressed with my experience here.
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January 2023 by Freckles Galore
This is one of my fav locations! The store is organized and very clean. Very helpful when I’m looking for evening dresses.
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December 2022 by Kenzie Liedtke
i am usually not one to leave bad reviews, but there was a dress not within my reach, so I asked the girl, Eva at the front desk for assistance on getting the item down. she rudely snapped at me, after i asked politely as she continued scrolling on her phone. very uptight and unwilling to help. the young girl on the floor, on the other hand was very helpful and helped me find a few items, while suggesting some dresses as well.
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November 2022 by Andreina Aguilar
very bad service of the girls who work in the store, they do not greet you when you arrive, they do not offer you their help, I made eye contact with them and none offered me their help, all they did was keep on with their gossip only talking to each other very relaxed and at the time off checking you out one of the cashiers named Lizbeth was very rude, made it seem like she doesn’t want to help the customers at all, very nice clothing but very bad service !
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October 2022 by Annette Venditti
I was referred to this clothing store in Coconut Point right after our area was hit hard by Hurricane Ian (SWFL). We are preparing to leave for Georgia for my daughter's destination wedding and due to cell towers out and no power I could not locate my seamstress who has my Mother of the Bride dress.I went to the Michael Kors store and Lauren recommended I try Windsor to find a backup dress for me.I met with Liz and Eva and they immediate were SO understanding and worked to find evening gowns in my size and style ~ after trying on a few Liz found a black mesh A-line gown with a pale gold embroidery ~ a PERFECT FIT!Liz and Eva , I love you for all that you are and all that you did for me and my family... I will be stopping back in when I return from our travels, sending you peace, love and happiness forever xoxoxo.P.S. the very next day I got a call from my lovely seamstress Rhonda who is safe and sound with her family. I now have two beautiful dresses for my daughter, Carina's wedding in 7 days!!
