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November 2023 by Kathryn Wilbur
I moved to Mount Dora two months ago and asked my realtor for a good hair salon. All the many years of going to salons I have had my hair cut, trimmed, and colored. For the first time, at the Phoenix, I realized a new experience ... this is hair styling at its best! ANNA spent so much time with me, getting to know my hair type to make the best styling decisions. I feel ten years younger!
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October 2023 by Tammy Wyn
Anali gave me the best hair color/cut I’ve ever experienced. She was so professional and so gentle with my hair. She was just excited as I was for this hair transformation. I highly recommend her if you are looking for a great hair dresser.Services: Haircut
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October 2023 by Mary Athow
I have been going here since 2010. Best place for manicure/pedicure with Monique. My mom loves Michael who does an amazing job. And I now see Ana who gets my style and what I’m going for every time I come in. From natural to high fashion colors and cuts she gets me. She also does great at eyebrow work including coloring, waxing and trimming/shaping them. I don’t go anywhere else or trust anywhere else. You all are amazing ?
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August 2023 by Alan Vennes
Lester is a seasoned professional and a pleasure. It's a very relaxed and comfortable place to get quality hair services I couldn't recommend it enough
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July 2023 by Nancy Molleur
I've been looking for a new hairdresser in this area. I decided I was going to go with the first company that, A) actually answer's their phone. I also was hoping to receive a professional response by the person that answered the business line. This is exactly what happened when I called. Laura was cheerful, joyful and very happy to assist me in finding a new hair stylist. I will be going to see them next week for my first haircut & if it's any indication of how they do business on the phone I expect that they will be doing a beautiful, loving and professional haircut for me. I have no doubt that this will be the result of a company that actually cares about the client that's calling. Thank you so much for a beautiful experience on the phone, which is very rare these days.
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June 2023 by Randy Lovoy
When the owner says it's the salon you wish you had found sooner, they are correct. After using barber shops for haircuts over the last few years and mostly being dissatisfied with service, inconsistent results, and an inability to follow scheduled appointments, I decided to try a "salon". I'm very happy to have found Phoenix Salon. Anna understood exactly what I wanted. She expertly and efficiently did the cut. I left very happy with my decision and look forward to being a regular.
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April 2023 by Tammy
Let me start off by saying the only reason I’m giving three stars is because they were willing to accommodate me on short notice and I appreciated that. I had never been to this salon before but I needed to get what I thought would be a straightforward hair color. I was very specific with my request and can’t think of any other way my stylist would have misconstrued it. I asked for blue black hair color, wanted it saturated & darker than my natural black hair color, told her I’m allergic to redkin products, that I have very resistant grays and I wanted the color to be pulled through. Based on my feedback, the stylist decided a certain line would be appropriate for my hair. The young lady was very pleasant initially. We had nice conversation, etc.. Once my hair was shampooed and I came back to the chair, it was clear that I could still see gray hair glistening in my black hair by my temples. It’s very obvious to see when you have black hair. I also noticed that the roots of my hair were a lighter brown color in that spot and not the saturated blue black I had requested. My stylist said she didn’t want to do anything too drastic with the color?? She said something about depositing color/taking away color. My hair is naturally BLACK. I’m not blonde. What does she even mean by that statement of not wanting to go too drastic? I guess she decides what she wants to do with my hair even though I was very specific on what color I wanted. I always get my hair dyed blue black every 4 to 6 weeks. This is nothing new for me. She said she would get a second opinion because she acted like she couldn’t see what I was referencing. She grabbed the receptionist for a second opinion. The receptionist looked at it and said I think you’re seeing the glitter from the hair color?? I have no idea what that statement meant since my hair is suppose to be black. She then gets her cell phone to take a picture to show me on her camera. I’m literally showing it to her while I’m sitting in the chair though. I can clearly see gray hair in the mirror. I just wanted my hairdresser to reapply some hair dye in that area and fix it! I didn’t want a free hair color. I just wanted what I came for, to cover my grays! This is not rocket science. The hairdresser said she didn’t have time to fix it and acted as if I was some sort of an inconvenience. She even stated later in our interaction, “you were a last minute work in so we really don’t have time”. What is that suppose to mean? Does that mean I should get subpar service? To add to this bizarre experience, both of the ladies then say they were going to grab someone else to look at it. I waited a few minutes and no one ever came. I’m sitting in the chair thinking is this the twilight zone?? How many people does it take to see gray hair? My hairdresser eventually comes around the corner and says we’re not gonna charge you for today, hastily takes off my cape and that’s when she made the statement “you were a work in and we really just don’t have time, and we’re short staffed. You can come back another day and book with me or someone else to fix your hair. Ummm okay. So I got up, feeling very bewildered by this whole experience and then I tried paying for the subpar service because I don’t want ANYTHING for free, but I do want my hair color done correctly though. She said no you shouldn’t pay for the service if you’re not happy with it almost in a condescending fashion. I’ve even tried to tip her, still trying to be nice & make it not so awkward and again she states, no I don’t think you should do that. It was one of the most bizarre experiences I’ve ever had in a salon. I cannot recommend Anna at all. I felt she definitely mishandled the situation, and the receptionist didn’t help matters at all. Anna was not concerned about my satisfaction or correcting the problem. All she had to do was reapply on the specific area & be done with it. If she was too busy, she could had one of her colleagues to do it. It would’ve taken all of 10 minutes to reapply & 10 minutes to wash out.Service: Hair c
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April 2023 by Rhonda Stone
Anna was amazing! I had a cut, color and highlight, best my hair has looked! Will definitely be my new salon!!Services: Hairstyling
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March 2023 by Serve Coordinator
I have been going to this salon for the past 7 months and absolutely love it. Autumn is an amazing stylist and Monique gives the best pedicure. You won’t be disappointed. Laura is also great and is on the front desk.Services: Blowdry
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March 2023 by samnstacy
Lester is THE BEST! Today I had high lights, cut and blow out. My husband picked me up to take me to lunch. 2 stops later and 3 OMG I LOVE YOUR HAIR!!! DID I SAY LESTER IS THE BEST?!!! Best in Lake County !!!Services: Blowdry
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February 2023 by T F
I had my botched hair colour fixed by Autumn and she did a fantastic job! She also did a nice trim and great blow dry. Additionally, I found her to be extremely sensitive to my needs, pleasant to be around, and efficient. I did not at all care for one or two other stylists who were talking very loudly and detracted from my pleasant experience with Autumn. I happen to be sound sensitive and also had a headache so this may not bother everyone but I think a more tranquil sound would suit the quaint vibe. The main thing is that when I left, I was super pleased with my hair and felt very happy. I've also previously had a massage here and it was top notch and quiet. Definitely recommend Autumn.Services: Blowdry
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January 2023 by Abby Hartmann
Victoria did a fantastic Job! She was kind, thoughtful, patient and my hair looks SO much better than before!! She was so good that I booked her for my 18-year-olds. They also loved her!! She is our go-to!.Services: Body waxing
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January 2023 by derek lamas
Tori was amazing as always. She remembered my style cut I get, my sons cut he gets and the conversations we had in the past so we can pick up where we left off. She already reminds me of a cut every 3 weeks so I do not forget in my busy life. Thank you Tori for you extraordinary service!Service: Haircut
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January 2023 by Jakara G
Absolutely love Monique the nail tech. She was recommended to be by a friend and provides such excellent customer service in a cute and relaxing atmosphere! She’s extremely talented and collaborative. Go see her!Service: Manicure
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January 2023 by Daniella Hays
Victoria has been cutting my hair for 10+ years, and does an amazing job every time. She is one of the kindest people you will ever meet and has amazing customer service.(Jeff)
