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October 2023 by Elizabeth Reynolds
CROOKS! Do NOT go here! This place robs the elderly and senior citizens. My 70-year-old mother went here to have her 20-year-old Honda checked. She was NOT informed that there would be a $150 inspection fee and a $15 supply fee. When she asked about these fees at the time of pickup, a large, burly, angry man came out from the back of the shop and grabbed her house keys away from her and told her she could not have her house keys back until she paid the $170 in fees. No service was performed on her vehicle. She was never informed that there would be charges to look at her car. She is older and on a very limited income. Spending $170 for nothing was devastating and this man humiliated her in front of others at the shop. Also, him withholding her house keys from her was terrifying. She had no choice but to pay the $170 fee or else she would be sleeping on the streets. This place and the owner are deplorable and should will be reported for scamming the elderly with their dishonest and unethical business practices.
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September 2023 by Meg Harten
I had a great experience at Cech Auto. Took my 2009 Mariner in for its 90,000 mile service. Expected lots of the ‘“you need to fix this…” and was pleasantly surprised. They handled everything that needed to be done and did not try to sell me what was not necessary. Staff are all friendly. I will be using them for my service going forward. I highly recommend them.Services: Air & cabin filter replacement
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August 2023 by Google user
I had a great experience at Cech Auto. Took my 2009 Mariner in for its 90,000 mile service. Expected lots of the ‘“you need to fix this…” and was pleasantly surprised. They handled everything that needed to be done and did not try to sell me what was not necessary. Staff are all friendly. I will be using them for my service going forward. I highly recommend them.
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August 2023 by Adrian Griffey
They were able to diagnose and take care of my automotive issue, all in a day's work. Kept me updated on my car. Very professional. Great experience.
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August 2023 by Michael Altman
This is the best place for car care. Professionals all the way. They do outstanding work and stand behind all work ? percent. Thanks again for lAll the good work.
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July 2023 by maryann smith
They did a good job keeping up communication. (Thx Kelly) They also cleaned up under my hood.Very clear on what they're doing. They took the time to show me what was wrong with my car how to fix it, what they did to you and what each thing did.Work done on a Honda Accord 2006Pressure Line/Hose 1 for 227.87CONTROL ARM FT LWR 1.00 for 316.38RH/Suspension Control ArmCONTROL ARM/BALL 1.00 for 134.30JOINT/Suspension Control Arm andBall Joint AssemblyMount 1 for 62.77Mount 1 for 69.13Mount 1 for 146.27Shop Supplies 15.00Labor: 1,130.00Parts: 971.72Bal Due: $2,255.26
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July 2023 by Chara Tolbert
Lexi and Kelly made me feel so welcomed. John the mechanic was wonderful in explaining what had been done and to look at getting done in the future. Thank y'all so much!Services: General repairs & maintenance
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July 2023 by Patti Sowell
Cech Auto was efficient and even gave a full check to the car, though not required. Everyone was kind and respectful and a joy to talk to. We will definitely be going back.Service: General repairs & maintenance
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June 2023 by Dwayne Shumate
Folks at Cech Auto are great! Took good care of my car - careful diagnosis and fair price for parts and labor. Kept me well informed all the way. I’ll be back!Services: General repairs & maintenance
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June 2023 by Tiny-Fun
Very friendly kind and honest staff if you need something done quickly and efficiently. This is the place to go they *WILL NOT* just hurry you out to make a sale. They will find the problems and will break it down so everyone is on the same page with what is going on with the vehicle. I’m very grateful i came in today keep up the great work team.Services: Auto engine diagnostic
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June 2023 by J.D.M.
I brought my 2016 corvette to Pro and asked them to find the source of a squealSomewhere in the front of the engine .To me it sounded like it came from the belt tensioner .About two hours later I received a call after the process of eliminitation it turns out it was the alternator , they quotedReplacement with a brand new GM. Alternator , this is just what I wanted , We scheduled the repair for Friday and as expected it was complete by noon time .And also as expected the job was done correctly , I am very pleased with pro and take my other two cars to them ,I recommend them to anyone having a vehicle issue and want to be treated fairly .
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June 2023 by Scott Bane
I wasn’t sure what was wrong when I brought my car in and that’s always an unsettling situation. Requires trust. This whole team was great with communication and building that trust. I will definitely be coming back.
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June 2023 by J D.
Brought my car into get plugs and wires replaced. Would not answer me to the cost of anything. The counter person(he was slick in not answering anything and gave my key to the mechanic without me seeing it) was anything but honest and was very rude. When I told him if he didn't tell me prices I was going elsewhere to which he said my car was already apart. I know garage's mark up parts prices to make money but is usually 50%. They marked up my parts 300%. What should have been a $150 job turned into a $350 job. They seemed to do good work but very shady when it comes to money and the truth. I will never be back and am sure to tell all to everyone.
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May 2023 by Thomas Rogers
I’m new to the area and have a 9 year old vehicle that has been well maintained. This was my first visit to Pro Auto Care/Cech Auto. Friendly, professional, knowledgeable, trustworthy. They did not try to up sell. The feed back they gave me was exactly what I expected. Great team, doing great work the community.Service: General repairs & maintenance
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April 2023 by Peter Mendez
I went in to have front and rear shocks/struts replaced. The staff was very accommodating and very knowledgeable. I was very pleased with the quick turn around and the price. I would definitely go back and I recommend them to anyone that needs work done. YouServices: Steering & suspension repair
