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February 2024 by Sierra Burton
Genisis is confusing and not a person to be working in customer service.
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January 2024 by Christina Deal
Excellent customer service
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November 2023 by Bryan Young
This place is great. They really work with you
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September 2023 by Shelly R
Delivery issues and equipment having to go back to the store due to bad plug on washer. But they were very communicating with me so that was the good thing, not their fault what happened.
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July 2023 by Corey Brooks
Very rude and will never work with me on anything
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May 2023 by Phil kelley
Great customer service very friendly and professional
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October 2022 by Audrey Westling
I’ve rented from RAC for years and always had great experiences
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October 2022 by BONNIE BEATS
It Was Great Just Ready For It To Be Done Lol
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August 2022 by Luther Tilghman
Will advertised as new products when you get the product it is used. If you pay for a product you expect it to be new not used. Got a dryer that was rusty on top and it didn't even heat up. Had to call up corporate and complain for about a week before I was finally sent a new product. When I signed up I agreed I wanted new not used. They will sit down and fight with you explaining why it was not new. If they give you the option to pick new or used why is it always used.went to two dryers before I finally got a new one. I even got a refrigerator that was not the refrigerator that I ordered. And got same issues as dryer They are quick to breach a contract. But quick to come get the equipment if you don't pay on time. If you want it fixed they just give you a used one not an new one.My dryer almost burned down my house with smoke that filled my whole entire house. Was told that they were going to send a used one out and not a new after I spent over $1,000 on a product that I taught was new. Will recommend never to use this rent-a-center.
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July 2022 by Dawn Kent
Helpful and awesome experience. Will continue doing business with them.
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June 2022 by Joel Abbott
You can never get anyone to answer the phone. Then when you do you ask a question and they have to get get back to you but after a week no response… wonder if their corporate office knows how bad this location is..
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May 2022 by Donald Monroe
It was a very easy fast process.The employees were well trained and answered all questions without any problems.I will always buy from Rent A Center
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May 2022 by Jennifer Cilio
Excellent customer service! I would recommend them to anyone!
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April 2022 by David Price
I'm sure Justin can get the job done! Very nice experience with all
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December 2021 by Shrinivas Poojary
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
