Truist is a financial institution that has temporarily adjusted its services to prioritize the health and safety of its clients and employees. While some branches remain open with enhanced sanitization measures, teller services are now only available through drive-thru lanes or by appointment. Despite these changes, the bank still provides reliable services, such as check cashing, even for non-account holders, though a small fee may apply. However, the limited availability of drive-up ATMs in certain areas, like Mount Dora, can be inconvenient for some customers, particularly those with disabilities. Nonetheless, Truist's customer service, exemplified by the exceptional experience reported by a client at the Eustis branch, remains a positive aspect of the bank's operations.
Went there to cash a check and went through the drive thru they cashed my check, despite not having an account with them but the check I received was from someone who has an active account with Truist, and I went right on home. There was a small check cashing charge but what place doesn't these days.
February 2024
Slow..... minimum 20 minute wait Everytime in drive thru They should've closed this Branch and left the one downtown open
November 2023
Cudo's to Stefan for helping me with several account problems.
