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December 2023 by Allen McLean
Went to ship a package to Australia. Told them I had an estimate of $62 from another local UPS. She said $272! I repeated the estimate. Same story. Drove 1/2 hr back to other store. Yep, $62. It went through USPS, which all UPS stores supposedly offer and the shipping manager confirmed.
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October 2023 by Dave O.
I stopped in this location to do an Amazon return and to mail a personal package, the staff here was amazing, so friendly and attentive. Only one customer inside when I arrived and she was finishing up so, I had practically no wait. This location is pretty small and was stacked almost floor to ceiling with packages waiting to go out, there were a few UPS drivers inside moving boxes out to their trucks, no easy task with this kind of volume.After the clerk scanned the QR code for my Amazon return I received a notification stating my refund to my Amazon account was completed. I love the fact that I only needed to drop off the product I was returning without a box or label, I was also offered a physical confirmation receipt even though my app showed the confirmation.This is definitely a UPS Store I can recommend without hesitation and when I need this type of service and I'm in the area you'll find me here...
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October 2023 by Nando2007 C
I had an exceptional experience at the UPS STORE! The employees went out of their way to assist me with an Amazon return, making the process seamless. What truly stood out was their handling of a fragile item with sentimental value that I needed to ship. They handled it with the utmost care and professionalism, ensuring its safe journey. Their dedication to customer service and attention to detail truly impressed me. I highly recommend the UPS STORE for their outstanding service and willingness to go the extra mile!
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October 2023 by ashvin gandhi
It was a very pleasant experience for getting notarized documents for a wheelchair friend for his overseas transaction.The notary Mr Saumil Nihalani gave extra guidance for an error free transaction.
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October 2023 by Joshua Seis
Went here to get a document notarized. I arrived at this location at 11:00 a.m. their notary is not in until 3pm ... good luck
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September 2023 by Juan Rios
As far as UPS stores go this one is the most expensive I've seen yet. $1.69 per page to print something from email. On average for 20 pages I pay between 6 to 10 tops. Here it would have been almost $40!!! This is just ridiculous. So if you're looking to get ripped off by all means come here. Greed is a sickness store owner. Get better soon. There is an Office Depot 7 minutes down the road that prints for17 cents a page.
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September 2023 by Naomi Bosworth
Well just read the Reviews here and it's pretty obvious to me that most if not all of the Positives are phony/planted! It's also pretty obvious that so many of these complaints go back so far ( 7 yrs longest I found) and are still relevant today that absolutely nothing is ever done to fix any of it!! So folks no one really cares and if you're smart you'll definitely go elsewhere!???
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September 2023 by Allan Trejo
Customer service was great, were able to help and finished quickly.
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September 2023 by Brandon Larson
Arleens was great explained everything very clearly to me about my fragile iteams pack and deliver guarantee everything arrived perfect great experience
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August 2023 by Marijo Martínez
The girl with glasses and messy hair was rude to me and the cx before me, extremely rude doesn’t offer any solutions just problems, you should re staff that store, at least her. Extremely rude she shouldn’t be working at the store, according to the receive is the employee number: 116156, but not sure if is her.
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August 2023 by Nabil Sali
Very rude staffThey couldn’t figure on how to find a package on their systemThis must be a privately owned store
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June 2023 by Richard H.
Desired to send family heirloom China(80 yrs old) to daughter. The packages were received BROKEN!! Tried to get insurance claims from UPS Store & UPS itself(ie online.upscapital.com/tc…). Both corporation and mgr Saumil Nihalani VERY lacking in help in getting UPS claims thru. Received vague VM's w/ Bogus return phone numbers Website very difficcult to proceeded to file claim(s)....Upon last meeting(6/22/23), manager refused refund too!! Beware, your packages will be broken...even store associate said that UPS claims were ATLEAST 2 mos in return,if not at ALL returned at ALL!!! Good Luck! Want pictures(,
[email protected])send me a link!?Address: The UPS Store #4388;2880 David Walker Dr.;Eustis Fl 32726 Manager: Saumil Nihalani
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April 2023 by Jeanne Sofield
I saw an ad for $1 per pound for paper shredding. They charged me $2.50 and would not acknowledge the ad. Plus I was 1 oz over and they charged me for a full pound. The clerk was very rude and acted like it was a problem to wait on me. Awful service. Won’t go back.
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March 2023 by Malko Polo
Great service'.. they help me out w a livescan/ fingerprints.. fast reliable!
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December 2022 by Gretchen Mayo
Certainly not the nicest people to walk into no good morning no how are you! Some good customer service training! On just how to be polite and cordial would be a big improvement!
