“Extremely satisfied with the customer service the girls were extremely nice and apologetic for the technology and internet and equipment being so slow. I firmly believe that U-Haul should upgrade their internet and equipment to be more accurate and prompt for their customer checkout and and easier for the retailer to rent check out trailers, trucks and tow dollys. Thanks Knot Heads Bait and Tackle in old Town Florida.”
“So far so good! Picked up our U-Haul tonight, even though we don't need it until morning they're still giving us a day rate!( because we're going to have it back before tomorrow dark.)I thought that was incredibly nice! I'll update you tomorrow when I turn it in to let you know if the rating stands. ???”
“Rented a car dolly in Florida.Loaded a Toyota Corolla on it, returned it chandler,Az. 3 days later. The staff (young lady) unhooked all the equipment . I had to pay an extra$75.00 cash. I said to the lady in Florida that I won’t be able to give me my cash back ,cause they won’t have that amount available.(typically money drops to avoid being robbed). I was greatful to see that I was wrong. They did say that they (u-haul) had $100.00 available. I recommend this U-haul!”
“Came in 3/21/2025 and Mario helped me out getting into a new storage under a unique situation I was unfortunately stuck in! This saved me hundreds of dollars and hours of traveling! I am now a client and have a unit located in Fanning Springs! This facility is clean and I am all about that!”