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March 2024 by PATRICK COADY
Prompt, courteous & professional. Our GO TO RAC.
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February 2024 by Whil Cox
Rented a vehicle from this location and Ernson Lanot helped me. He was amazing! His professionalism his willingness to assist me and kindness was outstanding. Businesses need more people like Ernson
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February 2024 by Briana Burdette
Excellent customer service! Always happy to do business here.
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February 2024 by geoffrey kane
my experience at the Fern Park Enterprise location was nothing but wonderful. your agent Ernson was so kind and professional, and made the experience go smoothly.
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February 2024 by Collie Cam
If you need a rental in Orlando, come to this location, they are without a doubt the best rental location in town!!! AAA+++ Shout out to the whole team, you all are amazing people ?
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February 2024 by larry christie
This is outstanding location. Great staff and clean well maintained cars. A+++
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January 2024 by Jenorise Mejia
My family rents cars from here often; from family trips to times when our cars are in the shop for repair. They have a friendly, professional staff that are always willing to help.
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January 2024 by melvy torres
Associates were very upbeat & helpful.
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December 2023 by Jessup Dixon
Location told me drop off after hours was okay, the booking personnel told me it wasn't okay and that they couldn't guarantee I wouldn't get charged. Renter beware.
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November 2023 by Terry Cannon
Employees Marquis Williams and Michael Lewis were great. They were both courteous and very professional. I deducted 2 stars from this rental company because I live 3 miles from Enterprise and they would not pick me up or drop me off at my home to get my rental car due to past "covid" issues. I had to scramble to find a ride to and from their office which caused me to have a very negative attitude about their customer response. I will use another car rental agency nearby in the future to get a free pickup to my house.
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November 2023 by JIm Dowd
This is the best place to rent a car from in the area. Employees are always kind and accommodating. I lost and important item and I called after hours for it. Michael Mcastor had found it for me and they had it the next day saving me alot of time and money trying to track it down. I would recommend this rental car company.
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September 2023 by Zavon Salmon
Great customer service. Contacted me when I left a items behind. My rental was clean. They Let me know ahead of time if I wasn't satisfied with my rental they could switch it out. As long as I'm I'm this area and need a rental I'll go here first
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September 2023 by Ruby Lane
I would like to take time out to thank Michael McCastor for providing professional and excellent customer service. Mr. McCastor went above and beyond his call of duty to make sure I was completely satisfied with my rental car experience. I really did appreciate him for everything he did to meet all of my needs.
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September 2023 by KC Martin
To my favorite Joker Harley friend I hope to see you more. Thank you for your help and fast work to get me in and out. Emma is the best!
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August 2023 by Brianna Arroyo
If you rent from here make sure you don’t leave any important items in the vehicle because they have a thief working there. I left my stroller in the trunk and is no where to be found now. I spoke with the manager Marquise and I can tell by his tone of voice he didn’t care about my situation. I advised him to please check with the employees who cleaned the car or checked in the car at the time of drop off and I have yet to hear from him, I had to contact an employee there who’s name was Michael to get an answer and he was able to assist me. Stroller was never found and I know I left it in there for a fact. Yes, it’s my fault for leaving it in the car but it is their job to have put that aside for the customer, which they did not do. Especially something so important. Times are too hard out here to steal a baby’s stroller.
