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February 2024 by Nel Cole
Great staff and place to look for what you need. Nice people too.
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February 2024 by Geology with Jim
We had a great experience at Floor & Decor in Fern Park. The selection and prices were great. We found some beautiful natural stone flooring for our bathroom at a reasonable price. The best part of our experience was working with one of their designers, Hannah. She is very knowledgeable about the products, designs, and latest trends. Hannah was awesome to work with and provided us with some wonderful ideas. I would definitely shop at Floor & Decor and work with Hannah again on future projects.
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January 2024 by Tony Wilson
Zoila and marisel gave me great customer service
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January 2024 by Zoila Alba
The best store ever, are products are great and beautiful ?
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January 2024 by EDIXON ANTONIO GONZALEZ GONZALEZ
Excellent store
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January 2024 by DC Segree Sr
Ursuline did a magnificent job in assisting us with our selection, she is really up-to-date date on all the latest trends and styles.
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January 2024 by Erika Kacso
I had no expectations walking into Floor and Decor. Then I met a very nice gentleman named Nino. His kindness and knowledge made me relaxed and he helped me with all my questions. He was able to pull every room together with the perfect tile ideas which I was unable to do. It was amazing how he figured out the amount of tiles I needed in a jiffy. We are not ready for the tile job but when we do I look for Nino for sure. I hope Floor and Decor realizes what you have on Nino. He truly cares. Thank you Nino, you made my day.
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December 2023 by Shatawna Evans
Ayana has no skills in customer service & flat out rude. I have bought lots of tile over the years at the Sanford store and everyone has been professional & kind. Today was my first day at the Fern Park store to pick up our tile and we will not be back.
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December 2023 by Fernando Cardona
Poor quality, even worse service. Stay away from this place if you want to get a quality product while getting the help that you need.
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December 2023 by Alejandro Pastrana
Worst company to deal with,they don't have any idea of customer services ,they promise if I paid the product on December the 1st they would deliver in couples of days following days ,tried to contact the company looking for answers ,they didn't pick up the phone even when some took the call they hung up on me , some one else promise they would delivered on the 14th ,guest what ,they didn't do it ,no one offer anything to withholds the purchase,they seem careless they get paid regardless,keep sinking investment with unqualified personnel forced to a position that haven't been earned,
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December 2023 by Robyn Burke
I just got my master bathroom completely renovated, and I used a design supervisor from floor decor to help make a design of a functioning master bathroom. Ursuline Carty, was incredibly meticulous and informative about making every choice from tile to grout to safety. I had a design in mind originally that used tile that would not be safe when wet. I am so thankful she sat down with me and showed me other options that were just as beautiful, that would maintain safety while and staying within my inspiration Design. She was great to work with, I highly recommend her to anyone needing help with bathroom design!
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December 2023 by Karen Power
Maria at Fern Patk was so helpful! She went above and beyond to answer questions and walked the store with me to get the items needed. The store manager, Angel, answered my questions about the stone, how the sealant would look and to make sure to lay out tile since there are variations. I left the store with a good understanding of what I bought.
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December 2023 by Casper Johnson
Friendly staff, plenty to look at and get ideas for home.
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December 2023 by Linda Esposito
Stephanie was so helpful with helping us figure out our bathroomRemodel needs!
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December 2023 by Curt Schuster
I had the pleasure of working with Carolyn and Steve at the Fern Park store. I was returning multiple boxes of flooring. Finding the transaction took both Carolyn and Steve to figure out where the records were. Once found the refund was processed quickly and accurately.
