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December 2023 by Awesome Coolness
Every time my mother goes to ask for help because she doesn’t speak English the Spanish lady that works there doesn’t wanna help her tell her the system is down all the time and go to a different metro. I didn’t believe my mom I thought she was exaggerating. When I went to go ask for help transferring 4 new line from AT&T. The lady that worked there said the same thing. You need to get new people that want to actually help your customers I drove all the way to apopka to drive to find another metro PCS that will help me switch my line.
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November 2023 by Ebony Perkins
Dayanara is amazing! Everyone o visit the store she is always super helpful. I will always recommend this Metro Pcs
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June 2023 by roxanne kelly
Issac is so professional, courteous and very helpful. Excellent troubleshooting skills. I believe any problem he is given he can solve.
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February 2023 by Damien L
Store manager Maria was great. she went above and beyond to help me with my new phone which I love.
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July 2022 by Syeeah Bahshay
Hello my name is syeeah and I would like to say that the associate Jinna was very friendly and extremely knowledgeably in all aspects of her job tittle.she was very patient with me being that I am a senior citizen and have trouble navigating technology.she made me feel comfortable and at home in her presence.thankyou so much for hiring such a caring person.
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June 2022 by Jerry Bryant
Came into make a paymentAnd had trouble with my chime phone app to be able to payAnd jinna took the time to help me offered me some good deals and iam very thankful for all her help I recommend to everyone
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June 2022 by Sabrina Osborne
One of the best MetroPCS experience I've ever had Bruce took really good care of me while I was upgraded my phone thank you
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May 2022 by John Rustad
I am very grateful with Alexy, She was awesome. She helped me with everything about my new cellphone. Her aptitude positive, knowledge, nice, it made me feel relaxed. I recommend this place. They are outstanding. Thanks again.
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March 2022 by Cindy Taylor
Extremely helpful, getting virus notification on phone, was able to tell me how to fix it
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September 2021 by Jeremy Scout
Had to replace my phone today. Thankfully I was the only person in the store and the customer service from Bruce was top-notch. He was very professional polite and friendly and got me a good deal on a new phone and accessories. I have had pretty lousy service in Metro stores in the past but luckily the last couple times have been great.
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February 2021 by Marissa McCoy
Maria was so helpful & patient. She stayed past closing to help me port in & her manager also helped a lot. Thanks y'all
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November 2020 by Sarah Anderson
Very helpful associates! Saved me a bunch of money!!!!
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October 2020 by Joyce Bryson
Bruce was awesome help me with setting up everything on my new phone.He is the best !!!!
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August 2020 by Jolly Leo
Maria very helpful will definitely come back here everytime
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July 2020 by O M
What an excellent experience with Bruce. He really knows good customer service. If you need a new phone or any phone accessories, this is the place to go.We started off our day at AT&T and they were no help at all. We were just in the plaza and decided to check out the Metro PCS and I am glad we did let me tell you why.We were recommended a great phone that fit the needs we were looking for and he took the time to explain to us the specifications and let us try it out to get a feel for the functionality.After that switching our service was seamless. He handled all of the technical stuff from his computer and he did it quickly and courteously.On top of that we felt like he really went out of his way to hook us up. He threw in a case, a charger, a screen protector, and an awesome speaker all for just a little more added on to the final bill.But wait, there is more; they even reward you for paying your bill at their location with credits that can be used for purchases in the store and they accumulate.I can't begin to thank you enough Bruce. It is the little things that go a long way in business. If you are person who appreciates good personal business this is place to go, I guarantee you will feel valued.10/10.
