-
October 2023 by Mary Jane Hurley
Love this place. Jonathan is so courteous and helpful. Have always had my 1950's featherweight serviced here. Recently bought an older featherweight for my daughter. I was so happy to find one locally that I did not check it out and just took the sellers word for it's condition. Needless to say she was LESS THAN HONEST. Jonathan was so helpful... needed quite a bit of work... replaced the belt and had to repair the motor.
-
October 2023 by Pat Boyter
So glad I found this business! I had a broken part. The man that was there was very polite and helpful. Sale and repair of vaccums and more!It is tucked away on an off road.
-
January 2023 by Migdalia Otero
I pay to much just to look in
-
January 2023 by Sohan Sadam
I had a super experience at this store! They carry all the major reputable brands; plenty of stock of even niche items. Johnathon's very knowledgeable; he explained all the different features and parts for even vacuums they no longer carry. I really appreciate the care he took in showing me how to disconnect a hose to check for clogs. Their pricing on bags is competitive, I'll definitely come back to purchase consumable in the future.
-
January 2023 by Catherine Davey
Used to use them for repairs and highly recommended them, unfortunately, my most recent experience was terrible. I was charged nearly $100 to repair my Kenmore vacuum; got it back still not working properly so I took it back to them again. Clearly the younger man working on the vacuums had no idea what he was doing and just kept clicking the power switch on and off and then just gave it back to me. I was stunned. I won't go back and was incredibly disappointed.
-
January 2023 by Carol Van Allen
Very knowledgeable and professional salesman. Matched my needs with the perfect vacuum. Jonathan set up and demonstrated the vacuum and all the attachments - along with hints for most efficient use. Will definitely shop here again!
-
January 2023 by van
Came in to get my older sewing machine repaired, and was pleasantly surprised to find they could repair it, just needed to order a part from overseas. Johnathan was extremely kind and explained what may have occured for the machine to break, what they needed to do to repair, and an cost estimate before starting work.
-
January 2023 by Shane
Poor customer service. In the spirit of supporting local businesses, I went in thinking I’d make a purchase. Wrong. Before I could even get out all of my questions or reason for coming in, I felt like I was bothering them. I’ll shop online. Buying a Miele (or Sebo, even though this location isn’t a Sebo dealer) with an extended warranty (HomeCare and Onyx) is almost like buying an extended warranty on a Toyota - you can but you’ll probably never need it. There’s also other vacuum dealers in the Orlando.Edit: One year later, I’ve purchased a vacuum from Irby & Stutchman in College Park. Didn’t even consider Sir Vac & Sew as an option. I felt valued as a customer at the other place.
-
January 2023 by Marie Hammerling
We had our old Kenmore sewing machine, which another store in the nearby area would not touch because they couldn't get parts supposedly, and embroidery machine I found in the trash and our serger cleaned, repaired and serviced. Jonathan did an excellent job on all three machines: they work great. The service is great and the staff is friendly. Highly recommend.
-
January 2023 by Dawn Kennedy
I've taken several vacuums for repair and have purchased replacement parts from Sir Vac & Sew. Always pleased with them.
-
January 2023 by David Talbert
Wasn't sure of this place but took our Bissel Crosswave for repair in November. About 30 days later returned and was told there was a problem getting parts. When returned in February after lengthy hospital stay, received the unfixed unit. At no time did they provide contact of status. Not a business which has any, let alone quality, customer service.
-
March 2022 by Marie H.
We had a great experience here. They repaired our old Kenmore sewing machine, which another nearby store would not touch because they said they couldn't get parts. He also cleaned and serviced our serger and a great embroidery machine I happen to find in the trash. Everything works great and Jonathan provided super service.
-
January 2022 by fernando Cillest
Had to pay for add ons for service I never requested . This should have been told upfront or called me prior to working on it.
-
January 2022 by Itzel Suarez
Jonathan went above and beyond his job duties, I really recommend this place.
-
January 2022 by JIm Dowd
Terrible Experience. I don't even want to go over it again however I would not bring your vacuum here to be fixed. The owner is dishonest.
