Bank of America ATM (Drive-thru)

Most Recent Comments

• February 2023 by Jim O.
  This company will give your financials to the government and will not even ask for a warrant! You don't need this company to help you ruin your reputation.Stay far away from these fools and sycophants.
• May 2022 by WC R.
  And with a solid one star it is wonder this branch remains open. You can not reach them on the phone (at least in the first six attempts) and if you do, we'll, let's just say it has not been a pleasant experience. I'm done with them and hence done with Bank of America as well - after decades of using them.
• March 2022 by Mae T.
  The manager at the Fernandina Beach branch Ryan M. Is amazing. He goes out of his way for the customer and will spend time going the extra mile for them. Thank for all your help.
• January 2022 by Jennifer R.
  Slow, no staff, told to make an appointment to do ANYTHING with my account, then have appointment cancelled by the bank, they don't provide any temporary cards in the event you lose/damage yours. Charge 15$ fee for a new card. Upper management just walking around watching while one teller handles a massive line. This branch is a joke and insult to the brand.
• March 2021 by L C.
  I would like to share with the community of Fernandina Beach,Fla that the Bank of America location located at 1822 S. 8th Street, Fernandina Beach,Fla,32034 is improperly trained on fair treatment of all customers,This branch called the police on an account holder 3/2021to sit an observe the family whom was an african american an also an account holder with Bank of America that needed a new bank card upon exiting the bank a marked police unit was outside the bank,that wasn't there when we arrived and the officer followed the individual and his family from the bank as though something had been done wrong,What prompted the police being called on us? We find it suspicious that the officer pulled off right behind us and ran our liscense plate then sped off and I jotted down his unit number also and have filed paperwork with the Fernandina Beach Police Department,I would love to know what he was actually called for in the first place hmmm suspicious activity because we are african american and to many seem out of place in the area that we have lived and worked in for years....Prove it . I took a photo to back up what I'm saying ,not to mention he was backed in and looking for something to do and that in itself is not apart of integrity as a sworn official. This location has shown us why we will never come bank and will find a new bank because we are in disbelief of the treatment we received. We will not tolerate the discrimination and we are calling for the cameras at this location to be pulled for verification of what I'm stating. We need answers ,This is very unacceptable by this establishment and will not be accepted on our end. I have notified [email protected],and have also emailed the Governor of Florida @ [email protected] in regards to this matter. Bank of America needs to address this issue immediately before it makes national television for Discrimination, Harrasment and Racial Profiling. Who calls the police on an account holder? We view what has occurred as Racial Profiling when in fact we should be able to go inside a bank or any establishment without being judged. They don't deserve any stars but I had to offer 1 to post a review. Exscuse my grammar because that's the last thing im thinking about while typing this,I believe in Equality for everyone.
• November 2020 by Travelgypsi
  Worst bank in the world!!! Yoy nay as well close all.your branches
• September 2020 by Marcella T.
  I have been trying to get an appointment with this branch for several weeks now. I can not get a return phone call. The branch manager needs a new job outside of customer service.
• September 2019 by Jon J.
  SLLLOOOOWWWWW And won't answer the phone. Time to make the move to a credit union. Update Today is september 5th, 2019. A hurricane passed off the coast yesterday. There was no damage on the island. My credit union, along with just about every other business on the island has normal business hours today. It's 11:50 AM and Bank of America is closed. I need cash and I can't even get it from the ATM. I've contemplated moving all my accounts to Vystar. The time has come. This Bank of America is useless!!!!
• June 2019 by Bobbi L.
  Christina at the bank counter needs some serious customer service training. She is not personable at all and makes you feel you are disrupting her day, never smiles and picks and chooses who to speak to, bad for business, I know Bank of American can do better. She needs to stop chewing the gum as well.
• April 2019 by Cris T.
  Tina at the front desk is an absolute horror of a human being. She has absolutely no place being at the face of this building. I don't know what kind of personal situation she's going through but to bring them into the bank is absolutely uncalled for
• December 2017 by Vera Christiansen
  Easy outdoor access