CVS is a popular pharmacy that offers COVID-19 testing, including lab and rapid tests where available. Tests are limited to eligible individuals, mostly age 10 and older, with minors under 16 needing an adult. The store often experiences high demand, which can lead to delays in lab results. Customers generally find the pharmacy staff helpful and friendly, with some staff members going out of their way to assist, such as helping save money on tests or providing detailed information. The pharmacy team is praised for their great customer service, especially the pharmacists and technicians who take the time to answer questions and offer support. However, some customers have noticed that certain employees, particularly those working at the front or in the pharmacy, sometimes appear unhappy and may be less patient or friendly. Despite this, many appreciate the kindness and professionalism of specific staff members who provide exceptional help and care.