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June 2024 by Caroline Milford
So hard to get on the phone as a customer and a provider.
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June 2024 by Ann Lewis
I do not mind giving my money to a store that has fabulous customer service, and has what is advertised. Always friendly
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May 2024 by Oana
I do not recommend this CVS pharmacy.
Unpleasant experience every time I go inside and attitude full, rude staff. It’s like they are doing you some kind of favor to sell you the drugs. Drive through is better attitude wise but spare yourself lots of frustration and go to Walgreens instead
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May 2024 by chrissy jane
Leah at the drive thru pharmacy in Fernandina Bch was extremely helpful to me.
I found out my insurance wouldn't cover my much needed antibiotics, She took time to get me signed up for a discount card ..Thanks Leah!!
She also checked on compatibility with my other meds. She's A plus!!
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May 2024 by Gustavo varela alvarez
Both bathrooms are closed so that customers do not use them. Just because the employees don't want to clean and maintain them. They want their clients' money but give nothing in return.
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May 2024 by Maureen Tolley
Always a pleasure shopping at CVS.
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April 2024 by Cara
Like CVS itself and I self check out to make my life easy but boy you could tell the employees (can’t say for the people who work at pharmacy) hate their lives for sure. On multiple occasions, I hear them talk about how miserable working there is and how they hate it The. They’ve even And get snippy with other Customers just because how miserable they are
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April 2024 by charlie dubberly
shouts out to the nasty witch behind the pharmacy drive thru window. she spoke at a volume level of negative two decibels and got an attitude when i asked her to speak up because i couldnt understand her.
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February 2024 by Amanda brees
Not willing to help new patients if medicine needs to be transferred
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January 2024 by David Shuman
My banking app revealed I was charged twice for the same prescription inside the store. I very kindly brought it to their attention. They would not help me. They referred me to corporate and my own bank to dispute the charge (what?). I have been on the phone with corporate for over 3 hours. The management should handle this, not the customer. The store should correct this, not my bank. The photo below is the time spent on the third phone call. So far, still no resolution. I’m a 25 year customer. Wow.
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October 2023 by Martha F.
Disorganized mess. Had a vaccine appointment, but it still took an hour . For some reason they thought I had an insurance problem. They didn't really explain what it was. I have insurance with a major company, the vaccines are covered. People who had appointments a half an hour after of me were taken first until I complained loudly and a nice customer let me ahead of him.
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October 2023 by Fish Long
Screw This pharmacy. No one to handle the lines the pharmist don’t know wants going on reminds me of walgreens
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September 2023 by Stephanie Mairs
Big thanks to the incredibly kind pharmacist who helped me get my disabled Dad vaccinated today. He was amazingly helpful.
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September 2023 by r larkin
Nancy is always cheerful and helpful at the Fernandina Beach Florida location!
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August 2023 by Evaristo Garcia
Long lines and wait at the pharmacy.
