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May 2022 by Chris C.
This particular Dunkin' location rarely has donuts available. Food is hit-or-miss, but you *can* generally get coffee. It appears to be struggling with staffing, as the dining room is often closed, and the drive-thru will occasionally close without notice. If you drive up and no one answers, then you know. There is another location in Yulee, try that one.
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September 2021 by J. Smith
Went through the drive thru and ordered 2 doughnuts that were awful! Terrible food and service.
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August 2021 by Pat Fleming
My favorite go to for the best coffee! Love Dunkin Donuts!
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July 2021 by Jake Purvis
Worst service ever!! I ordered on the app and had to sit outside for 30+ minutes before I finally decided to go in and ask for my order. They had no clue I had an order and I had to show them the order on the app. They didn’t have any donuts and couldn’t even get my coffees right. Do not recommend going here till they get a new staff!!! Ps. The chicken on my sandwich wasn’t cooked enough
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July 2021 by Pj Drew ll
Love them. Great staff. Very friendly.
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June 2021 by Janet Schmidt
Order taker did not know the difference between vanilla cream and Bavarian cream and even argued with me about it. She said different locations had different items. Do whaaaattttt????
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May 2021 by Lynn Husen
So much for BaskinRobbins 31 Flavors! They only have 16 flavors in their store and not one of them was Chocolate Almond!!!!?
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May 2021 by Erin B.
The staff looked very frazzled. They had 6 people behind counter. My drink was made wrong. Limited selection for doughnuts. That's not their fault. However, looks as though they were not prepared fir their shift and it showed. Lots of customers looked irritated
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April 2021 by Megan Therion
I ordered via the app and came to pick up my drink - it was a Chocolate Stout Cold Brew with Sweet Cold Foam. I was handed just plain cold brew with chocolate syrup added. I asked them if they could add the sweet cold foam that comes with the drink. It wasn’t a big deal - my order isn’t correct 80% of the time.. Normally, the young man at the window catches it as he’s handing it to me and corrects it (I order the same thing every time), other times I’ll just take it as is and hope for better luck next time. This time though, I asked for it to be fixed. When the girl at the window told the man he forgot to add the cold foam, he picked up the bottle of chocolate syrup to show me that’s what’s in the drink. I let him know I was asked about the cold foam, not the syrup - he then stuck himself halfway out the window to come argue with me, saying no cold brews come with foam unless I pay extra for it. IT’S LITERALLY IN THE NAME OF THE DRINK! I told him I order this every day and have for a while now - he slammed the window in my face. A woman then came to ask me what I wanted.. I told her what I ordered and she asked “okay, but what goes in it - I haven’t worked here in a while, idk”. I drove off without the drink I’d already paid for, not even bothering for a refund because of how combative that were acting. I don’t know what happened to the young man that used to work at the window, but his customer service skills are the only reason situations like this in the past were easy to overlook. I hope he’s on to better things because the rest of the crew is a hot mess. I won’t be coming back.
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April 2021 by Connor “Kuri” Reichenbecher
I go through the drive thru almost every morning for coffee and these are some of the kindest, funniest, and just genuine people I've ever ordered from, and I have never had to wait in line more than a minute or two.
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November 2020 by Azhar Shaikh Travel-O-Fun
The server does not take the order properly. No one at the window to take the money. 2 Coffees was served without sugar... bad really bad... Pathetic!!!!! Boston cream donut is an all time favorite so 1 star...
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October 2020 by Jeff S.
I get 2 dozen assorted donuts for customers every Wednesday and a breakfast sandwich for myself at the shop in Fernandina Beach on 8th Street. The sausage, egg, cheese croissant is always burnt. Today, no blueberry muffins (for the 3rd time), the pumpkin muffin had no cream cheese on it as I had in the past and as in all of Dunkin Donuts advertisements, they had no filled donuts and the donuts with the sprinkles had maybe a dozen sprinkles on each. They looked simply unappetizing. Then I get on Yelp and see review after review where not only does this location suck, but all the Dunkin Donuts. Dunkin Donut better step up their game. From now on, I'm going to a Publix and I'm going to solicit Krispy Kreme to open locations down here. Dunkin Donuts sucks. #Publix #KrispyKreme
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September 2020 by Sarah Wroblewski
Under new management and I can certainly tell! The food is always prepared fresh and they have so many excellent selections! The establishment is always clean and the service is quick and efficient. Definitely worth a stop!
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June 2020 by Logan K.
Very disappointed with the service here, went in multiple times for iced coffee and every time my order never came out correct.
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May 2020 by Cassie Beck
Must have!