-
October 2023 by Marta Betancourt
After prior satisfactory results, they have gone from great to OMG horrifying! I scheduled my visit. Was finally taken in by N. I told her what I was looking for. Because she did not know how to do she said the only thing she could do was give me a buzz. When I repeated what I was looking for she said, yeah and you hair will be blah blah blah. I told her to forget and I got up. She had already been disrespectful enough when she says, ok then if you want to be childish LEAVE. I asked to speak to a manager and she claimed there was none to come back on Sunday. She was condescending and disrespectful. She was complaining the entire time how she had already done 23 cuts and she didn’t want yo do any more.My question to management, is this the way you treat all your guests?
-
October 2023 by Chris Tullius
Chilon Mason is one of the best hairdressers in Fernandina Beach. He’s calm he’s cool and he does your hair the way you ask him to do it
-
September 2023 by PonderOfLuna
HORRIBLE. They don’t know the difference between 2 inches and 5. I asked for a cut and shampoo, while brushing my hair he was yanking it, i had warned him that i had curls so he would have an easier time using a comb but he ignored me and used a brush and yanked through my hair so hard my head was being jerked. By the time he got to cutting i said 2 inches and he cut off 5 instead. He forgot about the shampoo but by the time he was done with the cut i wanted out and I was mortified because I have been growing my hair out for some time now. I cant put it in a proper bun for work as im in the navy and im required to put it up. I had called to see if they would be able to do anything about what had happened and was very disappointed when she told me that she wasn’t going to do anything about it because she didnt see a problem. My hair is no longer very curly. Im very disappointed by the way this manager and staff handled this and shame on you for treating customers and military members like this.Service: Haircut
-
August 2023 by Donna Walden
Great haircut from a very nice young lady. Thank you Trinity. My haircut is exactly as I wanted.Service: Haircut
-
August 2023 by Bobby Morrison
I like that I can check in online and not have to sit for a long time before I get my haircut. And using their app I can see the wait time for the stores near me
-
July 2023 by ray lafontaine
Excellent service. In and out in 15 minutes. They did a great jobService: Haircut
-
June 2023 by Jessie Anna Walker
Catie (Fernandina Beach) gave an excellent cut to my three year hair growth. She listened to my wishes. I plan to return. ThanksService: Haircut
-
April 2023 by Mark Boughner
They got me in quick gave a good haircut/beard trim.
-
March 2023 by Robert Danker
Staff was very friendly and the service was excellent. Made me feel welcome even though I had never been there before.
-
March 2023 by Joseph Donini
Hello Great Clips,Came into the salon seriously needing hair care. Julie created a style that expresses creativity with a lower maintenance responsibility.The current shoppe manager andJulie have a special energycreating a relaxing atmosphere.Thank you Fernandina BeachGreat ClipsService: Haircut
-
February 2023 by Daniel Wilson
Great cut for a really great price, and excellent customer service. Big thanks to Rory!
-
February 2023 by Glenda R Jolley
Julie did a very good job on my hair and was very personable and professional.
-
February 2023 by Laurie Kelly
My stylist did a great job!Service: Haircut
-
December 2022 by Deborah Ortega
I asked if the stylist would lightly dry my hair as it was cold outside and my hair was sopping wet when he finished my haircut. I did not know he would charge me $20 for a blow dry. I was shocked and very disappointed in Great Clips.Service: Haircut
-
December 2022 by Randy Rienth
3 folks ready to go, also got some discounts for future visits.
