-
March 2024 by Jules Andrews
Y'all are great thank yall for everything
-
February 2024 by Brittany Logan
Donna at the H&R Block in Fernandina Beach was absolutely amazing,caring,patient and absolutely sweet. God bless her and her family
-
April 2023 by Denise Mitchell
Always get it done there
-
April 2023 by Diane Cowan
Leeanne Saylors was very professional and helpful in preparing my taxes. I highly recommend Ms. Saylors to all who need their taxes prepared. Thank you again Leeanne.
-
March 2023 by Bryan Jarvis
My tax preparer was a professional. Helped me get the best refund.
-
October 2022 by Amanda M.
I wish I could give less than 1 star. I used H&R Blocks virtual service through the office here in Fernandina Beach. Basically, I work with a person there at the office via email, text, and phone calls. This service ended up costing me over 300.00. Everything went fine, Ms. Greene was amazing. Then it came time for me to get my refund. Never received it but it was showing that the IRS had sent the check. I called H&R Block customer service to find out what was going on and found out that Ms. Greene had put an address in the system that I had not lived at in over 5 years! I was then instructed by H&R Block that I would need to call the IRS. After 3 weeks of trying to get on the phone with the IRS, they told me that the only thing they could do is track my check. That was back in May. So long story short, I have a check for over 3,000 floating around somewhere and H&R Block got 300.00 out of it. There is no use in calling customer service to complain because they will just route me to the IRS again. I will tell everyone that will listen to me to NEVER use H&R Block!
-
April 2022 by John Rutherford
friendly and professional help
-
March 2022 by Steven Flannery
Great service and in my neighborhood
-
January 2022 by Tisha Honeycutt
She took her time and carefully make sure that she went over my tax return with me sitting there and explained everything to me and I appreciate that
-
June 2021 by Leon Nicholls
Great experience our preparer was great.
-
May 2021 by Brian Saturday
My specialist was so helpful
-
April 2021 by Michael Austin
My tax professional was awesome
-
April 2021 by danielle golacinski
Gave me quote and charged more than quote
-
March 2021 by Becky Snead
THIS office was timely and efficient. Earlier in the week we showed up for our appointment at ANOTHER H&R office only to find the preparer was not present because she had not been told her schedule had changed. This office was so much more professional than the first.
-
March 2021 by James Morris
Miss Annette who helped me file was absolutely fantastic and very patient I had to refill my 2019 because I never received them and file for the stimulus also and she was a great help