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December 2023 by Jacque Osborne
I have been a volunteer at this facility for awhile now. I find every employee there to be kind and compassionate to each animal they encounter. I have witnessed their work with both cats and dogs as well as the occasional goat, pig, horse and other various animals. They are faced with animals who are there as a result of being feral, owner surrender and lost. They have dealt with individuals who have abused these fur babies. My heart goes out to each and every one of the staff as well as the dogs and cats. If you are looking for a place to volunteer , this is an amazing group. If you want a pet please consider adopting one from here. We often forget that they are a part of our lives, we are their WHOLE WORLD.
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December 2023 by Faye New
I am very disappointed with how this group manages their Facebook page. There were three women on the page that I was on. I suggested that they try boxer rescue to help an animal that got rescued. They started attacking me verbally, and still continue to Verbally attack me, even though I left the group, They are not civil or polite. They are not following any Admin rules of civility as a result. I will never use your services because you do not manage your Facebook page and I will tell my friends. How mean some of the people are that are on your page The people at the Nassau Humane Society are so much nicer and kinder than your group. I adopted my dog there. You guys need to work on managing your services better.
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August 2023 by Angela Peters
Chased us away before closing time
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August 2023 by Stephen Peters
I am very disappointed in this places customer service. We walked in to look around and see if we can rescue a pup and add them to our family. We were chased away before they closed. I understand when you walk in somewhere before it closes, it can be annoying. However, we don't have much time at all during the week or weekend to look. They said they were closer even though it really wasn't. The person at the desk could have handled it a lot better than they did. It shouldn't matter anyways. I feel like shelters are so over capacity that when someone walks in they should be excited to help a dog find a home. Just not happy with the way that was handled.
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July 2023 by Shirley Strawn
Staff was very friendly and helpful. Lots of beautiful kittens!
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May 2023 by Denise Richards
Very helpful and friendly staff. I thank them so much for the help with the ferrel cat situation. They are fixing them and at least they won't be producing anymore.
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April 2023 by Elizabeth F.
Thank you Mr. Lothar Eckardt. Yesterday, Friday, April 28, 2023, Mr. Eckardt saw my husband on the side of SR200, disabled. Mr. Eckhardt stopped and assisted in getting my husband back on the road. Thank you for your service.
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February 2023 by Virginia Roberts
Thank you for helping ,my neighbor rescue a poor sick kitty today even on Christmas Eve,unfortunately this a think it was a dump kitty poor kitty was need of TLC very bad Thanks to the officer of the day who helped my neighbor and me get this sweat kitty on the road to recovery. Pets are family!!!!!! Thanks to animal control staff all enveloved and the Nassau police who assisted in helping us. Many thanks to my very caring neighbor.
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January 2023 by Sandra Dryden
The ladies were so kind and friendly.
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January 2023 by Beulah Powell
The shelter is very clean. All personnel and workers are courteous and mannerly and eager to help you. They deserve a 5 star rating. Thank you all who work there. You are appreciated ? ❤️
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January 2023 by EllA Phelps
Literally terrible people and service, went to owner surrender (due to living circumstances) and after calling the Nassau humane society which said they would be able to take him. Went to get directions and it took me to the Yulee location. When I arrived it was barely 15 minutes after they had closed and the woman that opened the door had the worst attitude and disrespectful tone towards me and my boyfriend. Told us that there was no way she was going to take the dog and that there was no way that we had called them. She was rolling her eyes and did not care about the animal whatsoever. Amazing customer service from the animal services of Yulee. You guys are the worst and I 10 out of 10 DO NOT RECOMMEND GOING THERE TO ADOPT LET ALONE ANIMAL SURRENDER.if anything go to the humane society in fernandina it’s worth it if you care about your animal or the one your going to adopt.
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January 2023 by Dalia Talbird
Although I didn't get a pup this time maybe I will some other time. This place is kind and considerate to folks. It is clean and they take good care until they find a home.
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January 2022 by Deborah Smith
Sad all those babies waiting on homes, unfortunately I didn't connect with Ricco he was so stressed he even snipped the girl I couldn't even touch him ,
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January 2022 by Melanie Johnson
Friendly staff, super helpful. You can tell they truly care about the animals.
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January 2022 by Angela Obrigkeit
I want to take home all of the sweet babies!