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July 2024 by Cheryl and Charlie Gerringer
Thomas is also so helpful, and takes the time to explain everything. Highly recommend this store.
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July 2024 by Scott Huggins
Thomas was very helpful with assisting me with my account and got it all squared away for me highly recommend this verizon store. Thank you again Thomas.
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July 2024 by Kaleb Hamby
Thomas was very helpful. We were having a lot of issues with our account and he fixed everyone of them and I highly recommend this Verizon store. Thanks Thomas
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July 2024 by Dorian Figueroa
Finally decided to break down and replace my iPhone 12 with the iPhone 15. Came into the store and the representative was working diligently to help the customer ahead of me. I didn’t have to wait long. Gabriel was helpful about my options and made the transfer so simple and seamless. He was polite, friendly and knowledgeable. Walked in with my old phone and left with a new one and don’t feel like I had to start over. Love my phone and haven’t had any issues. Thank you, Gabriel!
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July 2024 by meharbison
The authorized Verizon dealer on 8th St in Fernandina Beach is wonderful. Gabriel and Thomas are nice, skilled and efficient. The other authorized Verizon place next to Starbucks is awful. They’re not nice.
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July 2024 by Ken Richards
Thomas Goad and Gabriel are both keepers. Thomas ordered and set up a new i14 for me and overhearing Gabriel I could tell his customers were grateful. Us old folks are tech challenged so it is meaningful to have two young, bright guys we can count on.
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July 2024 by louise tortora
I was having an issue with my iPhone, as well as my husband‘s iPhone on Amelia Island, Fernandina Beach, Florida. Stopped into the Verizon store in Fernandina Beach and Thomas immediately helped out the situation and was able to restore our phones. I ended up trading up our, phones and watches And, again, Thomas helped with great satisfaction and professionalism, and was also a joy to deal with. He has an easy-going, calm way about him and completed all our tasks with no hiccups. I highly recommend this Verizon store and in particular, Thomas.
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June 2024 by Charles Clark
Gabriel was exceptional in helping me and my wife with all our questions and concerns on our mobile phones. Excellent attitude, explanations, and service.
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June 2024 by Harry Atkins
Thomas is amazing very helpful
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June 2024 by jon hammond
Have some good people
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June 2024 by Mark Bailey
Grateful for the knowledge and patience during my recent tech needs. Thomas was extremely helpful.
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June 2024 by Lance Jones
Gabriel was super helpful reviewing our account and providing the best incentives/upgrades available.
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May 2024 by Heather Nolan
Gabriel was knowledgeable, efficient and took very good care of us. We were pleasantly surprised by how easy it was to take care of what we needed. We were in and out in less than 20 minutes. Great experience overall.
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May 2024 by Becky Slater
Gabriel was awesome!!! Fixed my iPhone in 10 mins or less!
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May 2024 by Sheryl Garner
Went into the Verizon store in Fernandina Beach. I was having a problem with my SIM card. I was afraid I’d have to travel to Town Center to the Apple Store. Thankfully the young man (didn’t get his name) working was friendly and very helpful. I left there happy and relieved. I won’t dread going in the next time I have a need to do so. ?