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December 2023 by Jim O.
I changed my insurance company just to be through with this pharmacy impersonating company! One of the worst business on the island!
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November 2023 by Fran G.
This place doesn't belong on Amelia Island! It's mostly empty. A waste of space. Not clean. No one around to help you. They really should close this store. I went there for some face cream - the shelves were empty. Mostly sun tan lotions.
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September 2023 by Beach W.
What a lousy job they do here. First prescription I've had filled here. Called to see if it was ready and the call rang thru to the pharmacy, They answered it, not saying a word, and slapped it on call park. After 2 minutes it rings back to them, and they did the same thing. 4 times. Answer the damn phone and do your job. Not gonna ever be your customer. First AND Last time
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August 2023 by Bj Morris
I make photo greeting cards and they are always ready within a couple of hours.
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July 2023 by Herman W.
Go elsewhere. Scrips are NEVER ready when promised. Always short staffed, always a line at the pharmacy. Checking in the app is pointless- if you simply wait to see a scrip filled in there you'll die first from whatever condition you need your medication for.
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June 2023 by Traci C.
On hold for 45 min after never receiving update on my prescription. Everyone there says they're new and no one knows anything. Worst customer service. Not enough help
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April 2023 by Charlene S.
After waiting in line at the pickup window for over 30 minutes, we were told at the window that one drug still needed printing and the other needed to be reviewed by the pharmacist. I had called prior to asking my neighbor to take me to the Fernandina Beach Walgreens and was told that both prescriptions would be ready by 5pm. It was 5:40pm when we got to the window. We explained the situation and asked the employee to check with the pharmacist. The pharmacy manager, Leonara, came to the window and tersely told us that the muscle relaxer was ready, but I was not receiving the oxycodone because I already had pain pills that had recently been picked up. I explained that the ED doctor had ordered the oxycodone (only enough for the weekend) because she did not want me doubling up on hydrocodone (which I told her I had). The doctor was trying to avoid more tests on the weekend or having to admit me to the hospital to control pain. Leonara only reacted uglier, with an attitude of judgement. She said that they "might" release the drug when my other prescription expired. Here's what she didn't know: I take 7 methotrexate pills (a chemotherapy drug) every week, 5 mg of prednisone every day, and a Humira injection every other week. My portion of the cost of these drugs for 2023 has been over $4,000 (through the end of March). Obviously, neither she nor the pharmacist looked to see why I might need pain pills. Perhaps they didn't even care. I have EORA (Elderly-Onset Rheumatoid Arthritis) that my rheumatologist has been trying to control for months. I have joint damage in my spine, wrist, knees, etc. My son is a doctor. He trained for over 10 years, and when he prescribes a medication, he is aware of all the medical issues the patient has. Apparently, some pharmacists believe that they know more - without even reviewing the medications a customer is taking. Furthermore, the disrespect and insult given to us at the window added mental pain to my already overwhelming physical pain. These people should not be working in any pharmacy. One day, either them or someone they love will be sick and in pain. I hope they find more caring and understanding than they have given. As for me, I am moving all of my prescriptions to CVS. I hope there is more love there.
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April 2023 by Adam C.
Very very slow! Currently standing in a line of 9 people at the pharmacy and they have one person working the register.
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March 2023 by Tony S.
Very very very slow. I have been in the drive thru for 45 minutes with only 2 cars in front of me. Many people behind me left. Maybe they went inside. I haven't had success inside either. They are understaffed and don't care. Car in front of me tied to complain . Very sad. Mail order pharmacy. May be better option. Or CVS
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March 2023 by Janet Lapthorn
I would rather go onto medications withdrawal than deal with the rude people and disfunctional process at this particular WAL-GREENS.Frustrating never gets any better.
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September 2022 by J G.
This business is based on the McDonald's business model. Get it wrong, be rude and don't care. If you can go to any other pharmacy even if you have drive farther, go! Bad bad bad bad!
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July 2022 by Dennis B.
This is without doubt the worst Walgreens I have ever been in. They are slow inefficient, don't care very much about their customer base. I've even had the wrong prescription issue to me at one point and they covered it up. They need to fire everybody in the store and get a whole new staff that has some work ethics. I would go to CVS if my military tri-care would cover it but they don't I'm stuck with this piece of crab store
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August 2021 by Dee M.
0 stars tgey are rude, obnoxious, belligerent nasty store manager. I made a curbside and was told by manager my card was not charged when I clearly showed her the bank already showed deducted. She argued with me fir over 10 min like I was lying when I had confirmation. I was so frustrated. I was overcharged fir my meds cost me $67 instead of my regular $7 max. They did not try calling my insurance. I get back to my hotel 45 min away I get no email to pick up my water, I stopped at a gas station to get it, then I told her cancel she did not do that, 2 hours later get another email pick up my order, the one the Mgr stated I did not have. Try going extra mile and looking up my order than assuming I'm lying with my proof. I never went to any Walgreens treated so poorly. I called corporate filed complaint only way that store with lots of negative reviews will get better. It's really think my last time going that location bc I rather pay $4 for my prescriptions at Walmart and get groceries too. Walgreens after years of dealing with kind stores this one should be closed down and get all new crew.
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June 2021 by Randy S.
These people are not professionals they are incompetent. I called to transfer my prescriptions from Publix and informed the young lady FOUR times the existing prescriptions were at Publix-Yulee. Thirty minutes later I receive a call from the pharmacy stating they are unable to transfer my prescriptions from CVS. Four times I informed Bri my prescriptions were being transferred from Publix Yulee. I was emphatic because there is a Publix location on Amelia Island and I wanted to ensure no confusion! These people should not be trusted to prescribe life-saving medicine. Shame on you Walgreen's!
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March 2021 by Kimberly W.
After 9 years of going to Walgreens they are all rude and unhelpful. Every location is the same. They treat you as though you are irritating them by being there. Walgreens needs to work on their customer service training.