-
March 2024 by anthony nunez
I had a wonderful experience with Natasha in the beauty and skin care section. She was knowledgeable, welcoming, and provided efficient assistance. Although I didn't need to use the pharmacy, I visited while traveling from out of town and was able to find most of the items I needed to replace due to delayed luggage.
-
February 2024 by steven barber
Bri handled my problem with kindness. I highly recommend using them. Thank you so much!
-
February 2024 by Danny Nunez
The person in the beauty section was so helpful and knew exactly what I needed, very knowledgeable, I will be back again to ask for more information.
-
January 2024 by Cindy McLaughlin
This location is always busy. The best time to go is before 10:00 a.m. if you have to go to the pharmacy or have a vaccination. It's really easy to shop most of the rest of the time in the store. However the store could be twice it size with a pharmacy three times its size and still do a good business. Expect weights at the pharmacy because we have more people than square footage. The pharmacists and pharmacy assistants are excellent. They are carrying people who are mostly polite. Every once in awhile after getting quite a bit of abuse from the previous customer they might be a little bit less likely to be open and overly friendly. This is totally understandable.
-
December 2023 by Thomas P. Gagliardi
Inconsistent service each time I use this pharmacy for prescriptions. They never thank customers and for two times now in a row associates were “not 5 star” for sure. They are fortunate to receive one star. I switched to this pharmacy due to the fact that my insurance requested I use a preferred pharmacy. Time to rethink and move back to my “big box” pharmacy and pay more. At least the big box staff and pharmacists received appropriate customer service training. Walgreens teams need to be retrained regarding customer service skills without delay.
-
December 2023 by Jim O.
I changed my insurance company just to be through with this pharmacy impersonating company! One of the worst business on the island!
-
November 2023 by Fran G.
This place doesn't belong on Amelia Island! It's mostly empty. A waste of space. Not clean. No one around to help you. They really should close this store. I went there for some face cream - the shelves were empty. Mostly sun tan lotions.
-
October 2023 by Monica Crews
Worst pharmacy I’ve ever dealt with. Rude, slow and disrespectful towards customers. Not sure how they stay in business. Multiple trips and still can not get my prescription filled. Extremely long wait times and not sure why. There are usually at least 6 people working in the pharmacy alone. Often they will walk past you multiple times without even acknowledging you are standing there waiting on them to help you. If your prescription is not in the bag with the others they will not let you know till you get home and realize not every thing is there. Checked status online and it said pending. They sent me a text 2 weeks later letting me know it was ready, however when I got there they wouldn’t give me it to me without authorization from my doctor and insurance. So why notify me to come pick it up?
-
October 2023 by Jane Luxton
The pharmacy is very disorganized and inefficient. Despite four peopleworking in the pharmacy, there are very long lines and at least an hour wait for a scheduled vaccine shot.
-
September 2023 by Patrick Lee
Terrible service. Long lines at prescription counter (with six pharmisists/techs behind the counter), can't reach anyone on the phone (put on hold and then dropped!!).Based on the other terrible reviews it appears Walgreens doesn't care. I have sent a complaint to Walgreen's corporate office, but not confident they care either.
-
September 2023 by A S
less than courteous but same can be said for the 3 letter competitor… cant seem to find a clock either…. 3 ahead of me for a 10:30 am on a Tuesday? i can see how this appointment system is far more superior than a walkin….. (joke)….this isnt NY or even jax but plain ol FB…. making it easy for us displaced by the WD buyout looking for a drug store. hello Waas…..
-
September 2023 by Beach W.
What a lousy job they do here. First prescription I've had filled here. Called to see if it was ready and the call rang thru to the pharmacy, They answered it, not saying a word, and slapped it on call park. After 2 minutes it rings back to them, and they did the same thing. 4 times. Answer the damn phone and do your job. Not gonna ever be your customer. First AND Last time
-
September 2023 by Jessica Quinones
Worst place ever. I hate that this is the only pharmacy my insurance will cover. After being on hold for almost 30 mins, because someone kept picking up and placing me on hold without saying a word, finally the pharmacist Lindsay answers who was not the kindest, she gave zero apology for the wait and instead of answering my question, she asked if I received notifications for when my rx' s were ready. I informed her I was calling to make sure my dentist office called in my rx because the office was now closed and I didn't want to make a trip to the pharmacy (I don't live on the island) if they hadn't even called it in. Thank God I called because my dentist never called it in. She assumed, and you know what they say about people like that. Can't wait to switch my insurance so that I never have to deal with this pharmacy again.
-
August 2023 by Khalilah Marques
Lisa has to be the worst “manager” at Walgreens!!! She was completely unhelpful and incompetent. I will never use this pharmacy again. Worse experience I have ever had at a pharmacy!!
-
July 2023 by Herman W.
Go elsewhere. Scrips are NEVER ready when promised. Always short staffed, always a line at the pharmacy. Checking in the app is pointless- if you simply wait to see a scrip filled in there you'll die first from whatever condition you need your medication for.