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August 2023 by R Shaala
Reps seemed bothered by the fact i was requesting to turn in my old phone for the promo
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August 2023 by Zana Stroup
Super nice employees!!!^that was before i worked there Lacey ;)
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July 2023 by Lacey Worsdell
The store manager Jackie is a real piece of work. Customer service abilities- zeroAnd so rude.After giving my mother in law’s phone away (that my MIL ordered) Jackie told me that I should call nearby stores to see if they had a particular phone. Ummm… Seems to me- Jackie as a customer service professional is the one who should be making the phone calls and looking this info up in the computer especially considering we were spending $600-$800 in her store. When I said this to her she told me that “I am very knowledgeable.” (It was not a compliment)Yes I am knowledgeable, Jackie! This is a woman that doesn’t deserve any of my money or my mother in law’s money. Needless to say we will go out of our way and do business with another store, you should too.Also the store rating is inflated as some of the employees have left fake reviews. We worked with Zana today (she left a review a few weeks back). Be warned.
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May 2023 by Terri Jones
Wow had such an amazing experience at this location!!! Audria and Dillon were so knowledgeable and kept looking for answers to resolve the issues!!! So calm and understanding with “old people”!!!!! Definitely recommend!!!!!
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April 2023 by Rhaegar
In and out with a new phone super quick. The young lady who helped me (Amy?) was very helpful and informative. Painless experience, will do all my service stuff at this location from now on.
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January 2023 by Eli Calo
Call for return washer no can help i have warranty bad people bad customer support
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September 2022 by Andy Cooper
Maybe the worst ATT store I’ve been to. S.L.O.W. “Service”. One person working in the store with multiple customers. Made service appointments for home internet upgrade and people never showed up. Oh and their phones do not work most of the time when calling the store. I’d give it lower than one star but that’s not an option.
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July 2022 by Deborah Miller
Ashley was great. Very patient with all our questions!
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May 2022 by George Falcon
I really enjoyed my service and loved the customer experience from the manager at Fleming Montrel did an amazing job at helping me and my wife and setting up our new phones and account and went over it again to offer better deals for us nothing but praise for this man highly recommend everyone come to this location for the best customer service experience… god bless him.
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May 2022 by Gaylee Falcon
No words to describe how great The manager at Fleming location Montrel was he was phenomenal with helping me solve all my issues and check over my account to ensure I had the best deals and decided to get a new phone and internet with him as well And made me feel very comfortable with all my decisions I loved his customer service and highly recommend more customers come to this store to meet this lovely young man the ASM Hannah was also such a kind and friendly spirit they were both truly.
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September 2021 by Mandy Hunczak
Very knowledgeable staff and friendly! Will do all my AT&T services with them!
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August 2021 by Lori Stevens
Amazing customer service!
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May 2021 by Leigh Ann Lunsford
Absolutely no follow through— multiple issues trying to get service. I’ve never had so many issues TRYING to spend money with a company before.
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April 2021 by Laura Anderson
Extremely knowledgeable and patient employee answered my many questions. Led me to make a wise and appropriate purchase. Great job Matt. I will be back!
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April 2021 by Brandon Hainstock
Great help. Amazing reps.If you go att go to this store.
