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September 2023 by Helen Nodzak
All my neighbors should know that the staff at this branch take really good care of my accounts. Anytime I have a question, I get an answer. I even got fees waived from an error on my part!
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September 2023 by ARLENE WEST
I've remained very pleased with PNC ever since the merger with BBVA. Thank you for always understanding my concerns & providing me with solutions! I highly recommend!
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August 2023 by Clara Komorowski
Five stars through and through! I was very pleased with everyone who works there! The banker was so nice and super helpful with helping me find what account would be best for me! Best rates on IRA too!
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August 2023 by MARGARET GOODALL
I was weary to change banks when I moved to Clay County, FL, but those concerns were alleviated once I entered the doors of the Fleming Island PNC. I was greeted with a smile by Christie, the branch manager, and they helped me set-up the accounts I needed. I'm so pleased I chose this bank, the staff are nice and they are conveniently located by Publix & Target.
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August 2023 by Cherilyn Plouffe
I had a wonderful experience opening my accounts at Fleming Island PNC Bank. Kaley, our banker, was informative, efficient, and super kind. It feels more like a small town bank I remember when I was younger. I highly recommend!
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August 2023 by Bessie Gaugush
Always wonderful service. Very efficient and able to help with whatever I need.
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July 2023 by Joe C
Amazing customer service. Amazing knowledge
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February 2022 by Linda Trimble
Went in with 3 problems and still waiting for answers a month later
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January 2022 by Brittani Tarbell
Horrible customer service! They took our pay off check and our monthly payment, causing us to overdraft right before christmas. Wouldn't recommend this bank to my enemy!
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November 2021 by Pamela Wiseman
Having alot of problems with this new change to pcn can't get my money they know it's there but saying pending 3 checks something needs to change having problems with this new change I'm gonna change my bank
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August 2020 by A*** M.
Just wanted to thank BBVA for coming thru for me on this. For helping me and being patience with me in this unsettling times. From the bottom of my heart thank thank thank you.You guys have proven you care and that your heart is in the right place. Thank you to each of you from the branch BBVA : Christi, Summer, Michelle, Jacki and Mrs Sherri You all are the ones who restored faith in humanity. Thank you to the social media team ( Rebbeca) for your patience. Thank you mrs @TinaDemopoulos for your prompt response!
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April 2020 by Motorcycle awareness Safety Riders
Just wanted to thank BBVA for coming thru for me on this. For helping me and being patience with me in this unsettling times. From the bottom of my heart thank thank thank you.
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March 2019 by Mike Glickman
GREAT STAFF !!! Very friendly and helpful!!
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January 2019 by Hank The Swank Burberry
Horrible experience. I was greeted promptly then offered assistance. I had to make a deposit then i needed to discuss an issue with the account. Deposit went fine somehow ( she gave me my balance without id but no biggie). Then i explained my issue. The lady at the counter (she didnt gave me her name neither i cared to ask afterward) told me she would look at it later. I insisted otherwise so reluctantly she asked me to an office where with open door she asked for my acct then yelled out my balance. Unprofessional. I also explained details of my acct, she stated things change then apologized. I am a longtime member and demand way more time and effort even if they have to fake it. I will close this acct shortly and shop elsewhere where reps have more time and show more care....
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November 2018 by Leah A.
The customer service has not been very good the last few times I've gone with my mom. Seems like it's less personable and the staff is not as friendly as the employees we have worked with in the past. I had visited this last time and had a question after leaving. I decided to call to clarify some information and was very rudely given the phone run around by a supervisor. Unbelievable. Very disappointed