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“Nathan, Michelle and Karla were able to help me buy my first home from that first phone call I made to them, in less than 3 months. I moved from out of state and had a time frame to reach and they absolutely delivered. Nathan and Michelle had an amazing line of communication with me, no matter the time of day. I was always able to reach them. They put an enormous amount of time and effort in for me, a 28 year old female first time homebuyer moving out of state. They addressed all my concerns and the fact of everything was done in such a timely manner was fantastic. Nathan and Michelle went above an beyond I really appreciate all they've done for me.”
“Kristine and her team have been absolutely amazing to work with. As a first time home buyer it can feel extremely nerve racking and overwhelming, but she has made it feel super simple and smooth. I would not hesitate working with her in the future or to recommend her to anyone in the market. We are so excited for our new beautiful home and we could not have done it without Kristine and her team!”
“When I first called Marta referred by a friend
She was very helpful very knowledgeable and so willing to help I was highly impressed how she took on my veteran loan walked me through all the processes kept me updated handled all the important stuff along with all of my paperwork in rapid time. I recommend her highly to all veterans and then on closing day she knew this was my first house to buy and knew I was nervous so she came with me for support and made my home owner experience a dream come true”
“Absolutely fantastic experience. We worked with Watson, specifically Michelle and Kelly, for our first home, and we could not have picked a better team. They made everything so easy and smooth for us, and I never felt like a bother even with my tons of questions. I would recommend Watson to anybody, they are a true pleasure to work with.”
“Thank you so much for the level of detail and dedication! Whenever I had a question Anthony was there to answer them at whatever time and day including the weekends . If I needed to make a phone call he always picked up and everything was extremely clear and the communication was top notch! Thank you so much for helping us get our first home !!”
“Andrew and his team were phenomenal through our whole VA mortgage process. From finding us the best rates, to getting with his contacts for best homeowners insurance, and getting us to the closing table quickly. He is an expert in his profession! I recommend him all the time and will definitely use him again for any of my mortgage needs.”
“We were perfectly satisfied with our mortgage experience every step of the way. Coastline had a product that was a perfect fit for us, they were very knowledgeable about the particularities of the USDA mortgage we decided to go with, and they made sure everything stayed on track so we could close on schedule. I would definitely work with them again.”
“I had came in and seen Nicole she’s amazing, very helpful and is full of information she explained everything perfectly and was very professional, nice and polite. I highly recommend her.”
““I recently purchased a home in the Jacksonville area and Fidus Mortgage helped me find the right mortgage for my financial situation. With rising interest rates, I was concerned about affordability, but Fidus Mortage used both their years of experience and knowledge of the market to lock in a rate for me with terms I could handle. In fact, they actually saved me money and gave me a plan to take advantage of refinancing in the future. Whether you are a first-time home owner or just new to Florida’s First Coast, put your trust in Fidus Mortgage!”Phil”
“A lot of banks talk about what they can do. Navy Fed does not talk, but clearly does perform better than any other bank. They protect your assets and care about your family. Their systems do not shut down while leaving you with excuses. Their credit cards and accounting help you to build your credit in many ways, and this is vital for military members and retiring service members. I was able to get an auto loan, a business loan, and a high personal credit card account. No other bank would step up and perform this. I value this bank like never before!”
“I've had a good experience every time I've come. Love it being right across the street from the base. One thing that does need to be improved is their ATM setup. It needs to be pulled out some. Unless you pull up extremely close, and risk scratching your car, you will have to open your door or hang out of your window to use it. Not very convenient.”
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“I have been a member since the 90s and been coming to this branch for over 3 years now since I relocated to the area. I have been in the location many times and never a bad experience and I have interacted with many employees, all who have been polite and helpful. Between this branch and over the phone customer service that I received over the years makes me happy to continue being a member with Navy Federal.”