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March 2024 by Thresa O.
If you are planning on taking any jewelry repair to Shipley's Fine Jewelry Store in Fleming Island I urge you to think twice. The store came recommended by a friend so on 2/23 I took in a ring that was too big to have it re-sized. The lady there helped with putting all the different sizes on my finger. I certainly did not know what ring size I wore. When I picked up the ring on 3/6 it was too big. The owner would not re-do the ring unless I paid another $60. I left but wrote him a letter that day asking him to reconsider and make it right but as of this date 3/19 I have not heard a word from him. I don't call that good customer service and would not recommend anyone go there for service.
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January 2024 by Ken H.
Jewelry stores are not a Man's favorite place...if you get my drift. I have been to Shipley's multiple times now. They have been kind, helpful and timely in all instances. You are slightly changing my mind Shipley's.....thanks
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January 2024 by Jason S.
Brought a ring in to be repaired and they repaired it the same day!!! Amazing service and quality of work!
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January 2024 by Susan Mitchell
Scott designed and created a diamond ring for me to give to my granddaughter. He used my engagement diamond and 6 small diamonds my husband had in a ring for me. We could not be happier with Scott’s creativity and his price.
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January 2024 by Denese Anderson
They created the most beautiful jewelry for me. They are so helpful and helped my husband pick the most gorgeous pieces for me. They have won our business for life… no more chain jewelry stores for us- it’s Shipleys only from now on!
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January 2024 by Diane Nelson
My necklace had a stone come out of the setting, which I had. I took it to Shipley's because I knew they did repairs. The jeweler told me the repair would take less than a week, and much to my surprise it was done within a few hours. He also told me I had 2 options as far as fixing it, which I was more than pleased with. He was very nice and informative, and helpful. I will definitely be back if I need repairs..
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January 2024 by daniel chambers
I went in to Shipley’s not sure of what I was looking for for a gift for my wife. Kim and Scott were so patient and helped me pick the perfect gift. They have a great selection and even ordered in exactly what I needed. Super speedy service and even kinder customer service. My wife loved her gift and we highly recommend.
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January 2024 by Bethany
Shipley’s is by far the best!! The owners are so helpful and skillful. They’ve completed my needed adjustments SUPER quickly and went above and beyond. 10/10 will be back and cannot recommend them enough.
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December 2023 by Autumn Weeks
I had a wonderful experience here with Kim and Scott. They are very personable and helpful when finding the perfect piece of jewelry. They have so many options and a beautiful selection to choose from. They are clearly experts in this business and do it all! I highly recommend this wonderful place for all of your fine jewelry needs!
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December 2023 by Marisa Sanders Ascone
Lovely people and talented craftsmen! I had a vision in mind for my ring, which, while simple in concept, had elements that simply could not be found by picking out a setting and stone from a book. Scott met with us and helped me verbalize what I was wanting him to design, and assisted with the creative as well as the practical elements necessary to see my ring come to life in a way that allows for it to be not just my wedding ring, but a keepsake piece that will be passed down one day to my daughter and for generations beyond. The Shipleys expansive knowledge of the art of jewelry making is evident as is their genuine care for each person who walks through the door of their establishment. In an age where mass marketed jewelry rules the brick and mortar malls and the virtual shopping experience for fine jewelry is less than ideal due to concerns of quality and more, the Shipleys business model calls us back to a time where one knew and trusted their jeweler, and is a place we will return to soon. Thank you Scott and family!
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November 2023 by Jonathan Smith
I can’t say enough wonderful things about Scott and Kim. The whole team is kind and supporting. I took sentimental pieces to Scott and he designed amazing things all while being careful of the memories they held! These will be pieces passed down for years to come! They will be in charge of all our jewelry needs going forward. 5 star experience in all categories.- Shannon Smith
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November 2023 by Smita Malhotra
Absolutely love everything about this place! Excellent jewelry selection, wonderful customer service and they are very knowledgeable about the jewelry. Scott has done a phenomenal job with my rings! They look even better than they did 14 years ago! I can’t say enough about Kim and Scott! I would highly recommend them and will definitely be back to add to my collection!
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November 2023 by Darcie Chiarelli
It was nice to meet the new owners Scott and Kim.Cute little store with lots of beautiful jewlery.I had some repairs on my wedding ring , also had my wedding, and mother's ring cleaned , and polished.The prices were fair, and it saved me from dealing with the drive to Zales where I have a lifetime warranty.Thank youKim and ScottI'll be back again
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October 2023 by Jack D.
Amazing service from amazing folks. Shipley's knows what they are doing, plain and simple. They were able to go above and beyond to fix a watch that did not want to be fixed. The team at Shipley's provided a rare neighborly experience for me and worked tirelessly to ensure that I was content. I am. If you are in the area, these are the go-to folks.
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October 2023 by Jennifer Walker
I went to several jewelry stores throughout Jacksonville in search of a very specific pair of cuff links as an anniversary gift. I have lived in Fleming Island for 8 years and hadn’t ever visited Williams Jewelry until today. The owner was so welcoming and helpful. He found exactly what I was looking for! My new favorite place!
