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November 2023 by Enmanuel Cruz
I had a great experience. The whole team is extremely charismatic, polite and professional, really positive energy. I went there for a deep cleaning and the hygienist who attended was Yan Carlos, he’s amazing and highly recommended, always concerned about any discomfort you may be feeling, I didn’t feel a thing thanks to his expertise. The girl in the front desk who help me out and guided me trough the process was the sweetest person and eager to help and make me feel comfortable. Excellent clinic overall!
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November 2023 by Alex Gomez
This by far has been my best experience at a dental office. Dr. Ruiz has the touch and the patience of an angel, an cute to. Lol Her assistant Elyn was extremely helpful and sweet. Yipsy at the front desk is warm and funny. So is the very charming Gaby. Love everyone. Thanks ?
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November 2023 by Alejandro Marin
I kept being called various times to pay my financial responsibility prior my appointment date and frankly I felt annoyed. I came in half hour earlier on my appointment day to pay, but I do not feel comfortable paying for services that have not been rendered yet.Overall my dental experience on the actual treatment was better than I expected. Dental Hygienist, Jean Carlos, has a very professional demeanor, excellent skills and constantly monitors any discomfort during my deep cleaning treatment/process. Highly recommend him!
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November 2023 by Linda Torres
I took my son there knowing he would have to have extensive work done they were able to do it in the afternoon to my surprise there was no swelling of the face at all or the jaw and his pain is minimal. Great staff very friendly professional the doctor explains everything that needs to be done in Detail and also gives options. The billing staff also explains in detail what insurance covers. And also other options. I was very satisfied and so vas my son.
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November 2023 by Belkiss Ortiz
Wonderful experience!Had a toothache last night that took me to the Er and made an emergency appointment for today in the morning with no problem. Walked in today and the receptionist was so sweet and nice. Jim Carlo did my cleaning, I was nervous but he was so reassuring and nice, explained everything and did an amazing work! Yipsy helped me find the best payment plan as I have no dental insurance and walked us through everything, she was so patient as we were figuring everything out and took us a while to schedule emergency wisdom tooth surgery for tomorrow! An amazing team! Truly thankful I found them so quick and I will come back and commit to them for future dental work!
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November 2023 by Darlene Saunders
This was my first visit and I was able to be seen the same day. Everyone was polite and showed their expertise by taking good care of me. I came in with a pain level of ten and I was attended to right away. Professionals at what they do. I would recommend this Aspen Dental Service to my Family and Friends.
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November 2023 by Samantha Barrabeitg
Dr. Cumplido is a prodigy, the most efficient Dentist I’ve ever met. I walked out with way more confidence than I had walking in. Not only was the service phenomenal but the warm hospitality is what really brought me in. The staff was extremely welcoming (especially the office manager) and the clinic itself was spotless. Amazing all the way around.
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November 2023 by Brenda Cockrell
I am a 60 y/o who was terrified of going to any dentist because of past poor experiences over the last decade. I thought that I could take care of my teeth without going for regular visits or cleanings. I was so tired of rude staff and impatient hygienist that I preferred my teeth to fall out. Last month I decided to try Aspen Dental and they took my dental insurance plan. I just dropped in to check it out and was immediately impressed. Staff welcomed me, offered a quick tour and discussed their latest technology. Still, I had apprehension, however a few days later, I was there for my appointment. X-rays are soooo easy now. You can view images immediately and I was pleased with my dental hygienist as he was professional and understanding that this was my first visit. Office personnel were very helpful with everything! Fortunately I found my perfect dentist office and highly recommend you to make an appointment for all your dental needs. I will see you guys in a few months - AND for the first time ever - WILL be looking forward to my visit! Thank you Aspen Dental staff - proud to post this as I hope this will put other people at ease about going to the dentist. Aspen is clean, modern and conveniently located adjacent to Best Buy in Florida City.
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November 2023 by Jerry Johnson
They exceeded my expectations. A caring group of people skilled in their profession. A team of health care professionals with a great sense of humor. The office is very clean and the air filtration system must be very good as I had no problems with my sinuses during my visit. They have the latest equipment and are skilled in its usage. They researched my insurance and made sure I was getting all my dental benefits. What more could I ask for? great office hours they have em. My forever dental caregivers. Aspen
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October 2023 by Shannon Taylor
The best dentist I have ever been too! I was there for over 2 hours but have zero complaints, the staff was so kind, gentle, and compassionate. You can tell they truly care and want to help you. We created an entire treatment plan and I left feeling grateful instead of anxious as I normally would. I’m thankful to have found this place!
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August 2023 by jazmin fuentes
Nice office staff! Dr Perez is a great hygienist, very gentle and informative. Dr Cumplido is an amazing dentist and really helped me with my wisdom teeth removal. I felt little to no pain after and had minimal swelling . Highly recommend!
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August 2023 by Kat W
I was a new patient, and EVERYONE in the office was so professional. The entire office was very up-to-date with modern equipment and it was such a pleasant environment. Dr. Cumplido is knowledgeable and very informative. I had to have extractions done and I was sooooo nervous however Dr Cumplido assured me that it would fine and i was .You can tell he really loves what he does. I had a great experience and will be coming back regularly. One of the best. I would recommend him each and every time ..I also want to mention the hygienist Jean Carlos he was awesome . He took great care of me !
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July 2023 by Sabrina Roberts
I went in to Aspen Dental (Florida City) 2 months ago for a cracked tooth ( I have not been to the dentist in over 20 years). They took me in right away and did the first exam, and then explained to me what I needed done first. That same day the treatment plan started. I am very happy and please that with in the 2 months, almost all of the work that was needed is done. Thank you for the Dr's and the staff they are awesome.
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July 2023 by Otmara Vazquez
My experience at the first visit to the Aspen Dental Office in Florida City was exceptional. The Doctor and staff are very professional, they explained to me in detail the result of the exam, the step-by-step treatment plan and the options to do it, clarifying all my doubts. The scan and x-ray examination is with very advanced technology, never in other Offices have I had such a thorough examination on the first visit, including the Hygienist who was excellent. I couldn't have found a better place to keep my dentures in pristine condition. I recommend this Office 100%. I am very happy and pleased with the attention and with the result of the first filling that Dr cumplido performed. Thank you Dr Cumplido, Office Manager Gabriela and the rest of the staff!
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July 2023 by christina nyikos
Arrived at 8:45 (appointment was for 9:00) finally started the X-rays at 10:00 . Went in a room reviewing X-rays .I was there to see about having a cavity filled. There was no talk about that ........ then was seated into a room to wait for some sort of office person......then after a total time of 2 hour and 45 mins I was asked to have a seat at her desk. Then she proceeded to tell me all of the recommendations .....implants ...and etc.......when I said no to the implants and wanted to have the tooth filled .. I was only going to do what my insurance covered . Well then the computer went blank. I aske to have the recommendations so I could call my insurance company to find out what and how much was covered and she could not provide me with that . It felt like I was buying a car or in a timeshare situation . I had to just leave . Still with a tooth that needs filled . Not to mention I drove an hour to get there . Truly disappointed and will NOT be back . And will let EVERYONE know how bad the experience is there .
