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October 2023 by Timothy BURNS
Products are great but shipping and customer service are horrible. I have been ordering from them for years but the last three orderes have taken 2 to 3 weeks to arrive. Further it us nearly impossible to get a hold of them by phone or text. It is sad customer service is this way since they have such good products. If you don't care how long it takes go ahead and order if not order at your own risk.
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July 2023 by Joe Ban
I have ordered cigars from this store a few times but I think I've ordered for the last time. I placed an order on June 22nd and when I checked on the order a few days later it hadn't shipped. I called and emailed numerous times with no reply. Finally on July 3rd they returned my call and said they were shipping it. Almost 2 weeks to ship an order? No updates? I'll try someone else next time.
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July 2023 by Craig Bryan
I order online and have had no issues. They have great cigars for a beginner to a seasoned smoker. Can't go wrong here.
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June 2023 by Basil Haamid
Great customer service, handled an issue with my order, shipped next day!! Awesome, I'll be purchasing from them again soon!!
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April 2023 by David Carlson
Friendly welcoming staff with wide variety do recommend.
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April 2023 by Brian C.
Another great find. Friendly staff, good selection and stumbled on Blackened cigars from Metallica.
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February 2023 by David Dickens
Stop on in and get a bundle od some great cigars. Some cheaper than cigars international.
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February 2023 by Kirk Biszick
Outstanding cigars and customer service. Best choice and value of cigars in the entire Southeastern United States.
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January 2023 by Sarah P.
Great service, wide selection of cigars, and they have beer on draught. They have comfy chairs so you can relax and enjoy good company and good cigars.
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November 2022 by Eddy M.
I came here looking for a chocolate flavored cigar and left with three different cigars and some Cuban coffee. The worker behind the counter was helpful and knowledgeable. I will be going back soon.
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November 2022 by Walter Knight
Made many attempts to reach someone regarding a bad and dry delivery of the triple wrap. Customer service apparently doesn’t exist. Made many purchases before, will not be ordering again.
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April 2022 by Rhonda S.
Order online a Liga Privada H99 1 cigar. Called a few days later that money will be refunded because you have to buy $100 or more. Still no refund. It's been over a month. They just lost what could have been a monthly customer. I already order a box of Upsetter Rude boys a month as well as a box Kubra Grande . Poor business practices. I even got a text thar said I'm the owner and im looking into it. Bulk crap!!!
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March 2022 by L Palmero
Love this place. The quality of the cigars are amazing. My husband loves the cigars from here. I have ordered from them twice. And will continue Highly recommend
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February 2022 by vanessa rodriguez
Amazing shop! Excellent customer service great variety of of cigars and drinks.
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July 2021 by Patrick C.
This by far the best selection of quality cigars in Homestead. Can been an avid customer here for the past year. Customer service is always A+ and I really like the bundle quality of their cigars.
