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November 2023 by HectorM GL
If you have the app you'll find better deals, but in the store it's hard to find big sizes on shoes
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November 2023 by yoli flores
Very messy store, and no personnel to help you find the size you need. Personnel on their personal cell phones. I purchased 3 pairs of sneakers and I was told that you could get one bag to place all the items I purchased. So pretty much all my sneakers were thrown in a bag. The individual overseeing all cashiers was a woman named Sheena, terrible customer service from her!
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November 2023 by Jesus A.
So I went shopping and the only store I had problems with was the Nike store. So went I got up to Thomas (the cashier) he ended up scanning one of the shoes twice and put the receipt in the bag and didn't notice until I got home. So when I spoke to Sharon Williams the manager she was extremely rude and explained that there's nothing they can do until I come back to the store. Which I live in Pembroke Pines, which is about two hours away. I asked her to investigate before heading over there and she said she wouldn't go through the cameras until I got there in person so when I get there in person she couldn't even come out and tell me that her employee was wrong and that she will refund me the money back, For having a multi million dollar corporation and having these employees represent you guys is unacceptable. I will recommend future customer to be careful with the employees trying to scan items twice so they can properly take stuff home. I reached out to corporate twice and still waiting for their response. In the picture it's clear that he scanned the same shoe twice with the same shoe number, they wasted my time and she couldn't even apologize for the simple mistake.
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October 2023 by Nicole Bautista
They staff was very helpful when I asked about the correct shoes for my foot placement. I overpronate and one staff member was so nice and when I dropped my coffee she even cleaned it up. I wish I remembered her name but thanks for making and embarrassing moment not so horrible. Also great prices on shoes.
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September 2023 by Nathalie Boelen
Very busy.Found everything we neededEmployees helpful
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August 2023 by TS
I've been finding some great deals on sneakers in my size at The Nike Clearance Store. Not too much luck with clothes in smaller sizes. Certain sizes seem to run really big
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July 2023 by Matt Klink
We found some really great deals. Service was efficient and friendly.
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June 2023 by jflorin32
Very rude “ manager” by the name of Shaena.Purchased shoes that were defective (piece of the sole was chipped and coming off). and she did not try to help. All she said is that they weren’t defective and that she couldn’t do the refund. When the receipt says they can refund defective shoes. I always buy tons of merchandise from there until today. Never again. Horrible customer service
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June 2023 by Elizabeth Kaifos
Good deals on shoes but it seems like the prices for the damaged goods that are being sold the pricing seems a little too expensive I did leave buying a pair of Nikes that ran small so I had to get a bigger size than what I really am and they hurt my feet
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June 2023 by samuel capote
Great place. I like to visit this store maybe once a month. Always have something worth buying. If you are the type of person who is not looking for anything specific, just a nice pair of shoes this is a great spot.
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April 2023 by RedChef305
Super friendly staff and helpful too, amazing deals, wish they will hurry to finish remodeling.
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April 2023 by Michelle Shi
This place needs better management. I tried to return some shoes bought online. There’s a line outside the store just to enter.. Just one line with over 40 people. I asked if I can go in just to return something. They told me I had to make that long line. There should be two lines one for shopping and one for returns. Makes no sense to wait for so long. Every large brand name store has a separate line just for returns.
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April 2023 by jay morel
Nice place, good prices, a little understaffed and like most outlets don't expect to find the latest style. Overall good and fair prices and friendly staff. I've been shopping here for years
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April 2023 by Liz O.
I ABSOLO love this place!! I have found the Nike tops that usually cost $50 per top here for $14.99!! The shoes are $59 when in the Nike original store they are $200. I love it here and I do all my shopping in this outlet!!
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March 2023 by Jonathan L.
If you need a pair of Nikes you might be lucky to find your right pair, but don't bother with the customer service part. Very rude employees that scream at you and make you feel disrespected. I had employee yell at me because I was just looking at the shoes in the employee carts out on the floor already. I didn't touch any of the shoes until the employee would place them on the floor. But she made seem they where top secret that I couldn't even look at it at all.
