-
June 2023 by Duane Malcolm
Shy and Benji is the best in service
-
November 2022 by Lauren Hines
If I could give this location 0 stars I would ! My husband and I frequently shop at Polo Ralph Lauren in the malls and never have any issues. This time a manager from Dolphin mall directed us to Florida city location because some of the items we were looking for showed up in their system. The manager also called the location to verify they had them. Once we arrived in this super small store (compared to the ones we are used to) we asked for those items and we were treated like thieves.Thwy kept watching us yet offered no assistance only Chris was helpful. They had about 9 bins of sale items that they are trying to get rid of and we saw a lot that we wanted then we got approached and accused of bulk buying. We were never bulk buying simply shopping in a sale section that had a lot of nice items stuffed in bins that we liked we didn’t buy more than 1 of each style either. They only approached us to tell us what we couldn’t do but never asked if we needed assistance.We were racially profiled to the point we had to speak up! We asked about the coupon code that’s located at the front door of the mall and they asked us if we were from another country they made us feel so uncomfortable there and we spent so much money I will never be back and I will make sure to spread the word to everyone to be ware of this store !!!! Horrible staff ! Horrible location!
-
April 2022 by vagner ribeiro
Discounts announced at mall front door not applicable at checkout
-
September 2021 by Paul (Truth guy)
The website and also the mall opens at 10 AM I’m here at 10:30 still not open yet the manager walk And let the employees in and proceeds to lock the door and then I look at me even longer as they keep the door closed. Called corporate they lied to them saying the whole mall don’t open till 11am but people is shopping in the other stores guess they blind lol
-
September 2021 by Paola Rolon
The employees are very welcoming and always willing to help you finding the sizes and the products that you are looking for. Thank you guys!
-
September 2021 by Marina Gibson
Beautiful clothes, I wanted to try some shorts and waited too long and left.
-
September 2021 by yalinde82
SMALL store, no sales, Dolphin Mall and Sawgrass has better deals!!
-
September 2021 by Valarie Garcia
all the workers are rude and follow you as if they expect you to steal. i went to get a jacket return and they were just looking at me bad. if i couldn’t afford it i wouldn’t go in there.
-
March 2021 by Ana Maria Espaillat
Beautiful and safe store, excellent customer service.
-
March 2021 by Nilsa Averhoff
I went during the holidays (Christmas shopping)and was treated like an alien being. I was ignored, even after several attempts at getting assistance. Mind you, the store wasn't busy at the time. I figured that with that attitude they didn't need my $$ so I went next door to Nautica and spent $300.
-
February 2021 by Luz Garcia
Love Polo brand. But this particular location was pretty bare. Not enough options.
-
February 2021 by Paul
The website and also the mall opens at 10 AM I’m here at 10:30 still not open yet the manager walk And let the employees in and proceeds to lock the door and then I look at me even longer as they keep the door closed. Called corporate they lied to them saying the whole mall don’t open till 11am but people is shopping in the other stores guess they blind lol
-
December 2020 by Eli Shalem
Isaiah Helped me with the concierge service .He was fantastic !!! He was patient going through itemsAnd sizes with me , he sent me the payment link and mailed allMy items to me!I am One happy customerThank you IsaiahAshlie
-
November 2020 by Kris B
Good service
-
January 2020 by Terrill Johnson Johnson
The workers are very helpful especially this young lady she told me her name was Zykeria, she was very helpful and knew her product..Very great worker, I rather that young lady hello me each time
