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November 2023 by Evelyn Hernandez
This is by far the best place to shop for mattresses. Great attention and even greatest prices. Don’t bother going other places, we did, and had to come back. If you want the best deal, come to this place. Victor was amazing. Will definitely recommend to family and friends.
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November 2023 by Christano Meredith
Victor at Florida City Outlet was very helpful and took his time to show us all the options. The prices were also better than the other places we checked. Best place to furnish your house
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April 2023 by Angela Basden
The customer service was very wonderful. Mrs. Enery was very helpful.
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February 2023 by leyiss A
I would give 0 stars if I had the option. We bought two twin mattresses alone with two electric bed frames and paid for it while they were holding the merchandise on their back store. Three months later we went to pick up our items to find out they had sold one of our mattresses to someone else. Do they apologize? Of course and they gave us a different mattress temporarily. We were promised the correct mattress and we believe them. My husband had stopped by the store on several occasions looking for a solution just to hear one excuse after another. The owner lied in our faces over and over. Long story short, we ended up with two mismatched mattresses. One is shorter, softer, and thinner that the other one. So NO I would not recommend this business to anyone. Price does not justify horrible customer service. Save yourself the hazard.
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February 2023 by giovanna chacon
Excellent attention, the owner treated me cordially. He has a wide variety of mattresses and a variety of prices. I am very satisfied with my purchase.
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January 2023 by Peg Nan
The perfect place to shop. Victor and Emery are a delight. They are very helpful and knowledgeable. My shopping experience was made easy and fun. We found the best mattress for my 91 year old mother without a hitch. And the price was right. Victor also made a call to find me a discount. I felt like family. Thank you Emery and Victor for a wonderful shopping experience.
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September 2022 by Fellowrser
10/10 I highly recommend everyone who needs a mattress come see Victor, excellent service excellent products Love my mattress so far best nights sleep I’ve had in a long time best value out there.
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September 2022 by Sara Perdomo
I’m recommending this place to all my friends and family. Great customer service ! Prices are even better. Don’t waste your time at other stores !! Will definitely come back
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September 2022 by Luis Zambrano
excellent products and wonderful service.
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July 2022 by ana maria escanilla
After I tired shopping around for a good mattress and good prices I found this mattress store in Florida City outlet. Excellent attention and honest
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February 2022 by Jacob Montoya M.
Best rates in town, classy guy No BS Victor the owner really takes his time with you and gives a good deal
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December 2021 by Dalia Green
Excellent mattress! Excellent prices! And very friendly and personable owner! Thank you!
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October 2021 by Barbara Tobias
My personal experience was pretty bad. The bed is great. We got it for a great price but the customer service was weird and so complicated. We were told the bed was going to be delivered for it to not be delivered and after about 3 phone calls of them saying it would be delivered they told us that it wasn't a delivery but a pick up. We were going to pick up but the guy said it was very large so we asked for delivery and then we had to pay 40 in cash in person when it was delivered. The box wasn't so large that it wouldn't fit in our suv. I'm not sure where the miscommunication happened because we stated that it had to be delivered by a certain date because the movers were coming soon. Lucky for us the movers came a couple days later than intended. We wanted to buy more but we decided not to after this.
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October 2021 by Katherine Carbonell
the customer service was great they were very nice and the beds are very comfortable
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August 2021 by Estela Mateo
I’ve bought multiple mattresses from this store. The customer service is good and the owner is a really nice guy. I would highly recommend.
