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March 2023 by Crista House
I visited this place for the first time last week and I was surprised how quick they helped me, normally I have to wait around for a while on other places but not this time. It was a smooth experience, and the lady that worked there carina helped me choose my frames, she really went above and beyond! Thank you ?
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March 2023 by Janelle Ramon
Great service friendly employees highty recommend if you are ever in need of an eye exam.. Karina thank you so much for your help today
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March 2023 by YAMEL FERNANDEZ RUBIO CALA
Was great experience,the people Karina, was very nice, thanks
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March 2023 by liett Gooseman
No issues presentedgood experience
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November 2022 by ana delgado
I have been going to this office for about 10 years in 2020 I try to make an appointment. Not only were the people rude and we’re not helpful and really didn’t care so I ended up going to another Optical place. 2021 I’m trying to make an appointment it’s been my fourth time attempting to make an appointment that only other people not helpful I have not been able to make an appointment I am currently looking for another place to get my eyes checked and it’s a real shame because they have all my history and I really did like the doctor.
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November 2022 by Ruth Duarte
The BEST eye doctor in Homestead!!!!I have been coming here since I am 9 years old and I am 23 now.I can't complain about nothing,I had tried to change them in the past just to save a couple of $$ but that end up being more money.I always come back here because there is no doubt all of them are the BEST!!!!!!!Thanks for the best customer service and attention guys.The BEST Eye Doctor in Homestead!I've been coming here since I was 9 and I'm 23 now.I can not complain about anything,I've tried trading them in the past just to save a couple of $$ but that ended up being more money.I always come back here because there is no doubt that they are all the BEST!!!!!!!Thank you for always giving me the best customer service and attention.
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November 2021 by I'm Bubble
i’ve never seen a place with such horrible customer service. it’s terrible. also, a year back one of the workers made fun of my name because it sounded like a boys name. so unprofessional.
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November 2020 by Leticia Parrilla
I don’t recommend this place for anyone due to the lack of customer service. I came yesterday to get my contacts and when I entered there was long wait. So I took a seat and waited for one of the ladies to help me. After waiting for almost 45 minutes, one of the ladies came back from her lunch break but went straight to a room and she was using her phone (you can see through the door because it’s a clear glass). Then she came back out and asked me what I was here for... so I told her that I came to get contacts. I gave her my information and then she told me I could not get my contact prescription expired. I thought that it was because I came alone so I came today with my mom and the same thing. My mother offered to give me the one month contact and the lady still didn’t give it us. Even though we said we would make an appointment today. These two days have been the worse due to how rude and lack of help my mom and I received. I think that you guys should get new ladies to run that department and maybe ladies that can speak both languages properly and fluently.
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November 2020 by Tara B
Despite my daughter and I being accosted by Daisy, and almost taking my business elsewhere, our experience was uplifted by Dr. Kirk and fellow staff. Timely, professional, and courteous.
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November 2020 by Noemi Montesdeoca
Very bad Cervice the reception the girl does not want to give information She comes because she does not like to repeat herself like this she answers me without telling me anything about what I asked her to do
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November 2019 by Guerdy Rose
I called 3 time to order contact, first time i called after 2:00 pm Beatrice answer and said the contact team on lunch and to call after 3:15pm then she lecture me about the law that they entitled for their lunch, 2nd day I called after 3:15pm no answer, 3rd day I made sure I call 1:50pm Beatrice answer again and said the same thing that the team went on lunch...after I told her that this was my 2nd time I call and spoke to her on different time and asked why it’s so hard to place my order over the phone she goes back again lecturing about the law. After I told her that I’m going to the store to complain about her, finally she said she will have someone contact me to place the order. On 01/07/2019 I went to pickup my contact I got there @ 1:50 pm before their lunch. When I got there one lady came to the register and asked why I was there for...there was only one customer sitting waiting to get her frame adjust. There was 3 ladies inside the room talking not doing nothing knowing that I’m waiting to pickup my contact finally after 20 minutes standing. This lady came to ring me up with a straight face no apology. It felt like I was in a third world country.. I PAID FOR MY CONTACT.I DIDN’T COME TO GET IT FOR FREE!!! . You shouldn’t act like I came to bother you.NO SORT OF CUSTOMER SERVICE SKILLS...THEY ALL NEED CUSTOMER SERVICE TRAINING. Kirk Gopie is a great ? provider but YOU LADIES will be the reason he loose his patients.
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November 2018 by Yeleyni Lamelas
Probably one of the best vision places down in the homestead/Florida city areas. I’ve been going there for over 6 years and I can honestly say , Dr. Kirk is always providing a great service . I’ve never been disappointed with the service provided , I recommend him highly ALL the time. The ladies over on the vision side where you order glasses or contacts are always really friendly as well.
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November 2018 by A. collins
Very convenient location in store, very friendly and helpful.
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November 2018 by Sharifa Ali
Omira, was very patient and helpful.
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March 2017 by Amaury J
Great staff and doctor!