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April 2024 by Tina Lungsee
All of my friends scared me that moving companies will up the price on me after my initial quote but Sean explained all of the possible fees and took his time with me and then gave me a great price and that’s what I paid. Thank you to the whole team for making this move so easy 10 out 10!!
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April 2024 by Lisa Berger
My family and I moved from Fl and this company went above and beyond to help us get packed loaded delivered all in a timely matter I’m a mom of 6 kids so definitely wasn’t prepared but they handled it amazingly I definitely would recommend using them to all my friends and family
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April 2024 by Cory Samuels
What a great experience. I’ve moved a bunch of times and never had such a stress free move. Thank you to my point man on this move Sean for answering all of my questions and thanks to the rest of the team for everything. I highly recommend this company and will be using them again.
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April 2024 by Kyle Saunders
Was a wonderful experience swift process and loved the service we appreciated all the hard work and will definitely use again thank you
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April 2024 by Vinny Vicidomine
*EDIT TO ADD*With the response of Across state relocators I want to add that we have damaged items. One of our kitchen table chairs has a gouge missing from the leg, boxes saturated with liquid with no liquid packed, area rugs wet and covered with mold (had to be discarded), a broken center leg of our entertainment center, a bookcase with the backing ripped off, a step stool completely missing, and multiple glass items broken. With the already poor customer service, I found my time to be worth more then the damages and figured leaving an honest review would be more impactful and justifying.We spoke with Jean Felix and were told we would need a semi for the belongings to our house. We even sent a photo of each room with the belongings and were of the understanding that since a semi was suggested thats what would arrive.While speaking out Jean Felix, he's the one who blocked my wife's number. I believe him to be the owner of this company and you would think he would be smart enough to hide his own name in the reviews he writes, but he's not. Make sure to read the reviews and look at the names as "Herby Jean Felix" writes a 5 star review alongside " Daniel Jean Felix". This guy must feel like a clown responding to his own reviews thanking the "Customer" I'm sure most other 5 star reviews are friends or paid for.Beware of this company as they fabricate their own positive reviews.We just used them and wish we dug deeper into the BBB and their reviews rather then just seeing them as a 4 star company. READ THE OTHER REVIEWS!I'm giving them a 2 star as we got our belonging is less then the 21 day max they have on their contract. This company told us we would have our belongings 3-4 days from moving day, but it took them 2 weeks to deliver with some of the worst customer service I've ever dealt with. We were at least smart enough to put an apple air tag in one of our boxes and watched it sit in a storage unit for over a week. When we called for updates they claimed its late due to their truck being out of service. A moving company with 1 truck? The owner ended up blocking my wife's number. Once I got through to them they assured me that our truck had left that morning and was actively heading towards us. I asked for conformation of what they had just told me and again, assured me the truck was actively en route to us. With the apple air tag, I was able to confirm this was a lie. I reached out to Megan to call them out about the truck and let them know of the tracking device and I never got a response. The truck left the day after and came a day later then the last update they gave us. They also subcontracted out a second moving company to deliver our belongings. When everything was said and done, we were over $3k more then the original price and 2 weeks late on delivery.The one positive thing I will say was all the movers who handled our belongings weather contracted out or not were nice and professional. ultimately, I wouldn't recommend this company to anyone.
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April 2024 by Maranda Taylor
I used this company to move my assistant from sc to ne and they were so helpful and very communicative! All staff was kind and courteous!
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April 2024 by Michael Alvarez
Great company had absolutely no issues what so ever, pricing is phenomenal no complaints. Julian helped me threw the whole thing and made all this really easy.
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April 2024 by Dylan Price
Great experience. Guys arrived on time, handle everything with care and were very professional definitely recommend
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April 2024 by Skylar Smith
Had a great experience with this company. Very helpful, knowledgeable, professional and friendly. They made our move so much easier. Thank you so much for assisting us!! Highly recommend!!
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April 2024 by BEE GEE
Hey there! I just wanted to give a big shoutout to the amazing folks at Across states relocations. They picked up my stuff with such care and charged me a really fair price thanks to them’ my life has become much easier. I am truly grateful for their help!
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April 2024 by John Enrique
What can I say was a great service thanks we appreciate the hard work and service that was provided
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April 2024 by Paije
I do not know how to even explain how this was one of the worse experiences of my life. First I spoke with a guy on the phone Ben, he called me, I assume he saw my inquire on angie’s list. I told him my budget, and what I could not spend, I also told him how I spoke with other companies, and they were seeming fishy. He asked me everything I had, I told him EVERYTHING, he said we can get your stuff picked up tomorrow for $1950, I said will the price change, he said no. The movers arrived, as soon as the guy walked in “ Thomas”, he said we have to charge you an elevator fee, I am like okay, I didn’t know that. It does say it in the contract but I didn’t see it, so I am like okay, then he goes on to say you have mirrors and tv, so we have to charge you for those, i’m like huh, no one ever told me this. The guy Thomas goes on to say “ I am from a third party, I do not work for the company, this is what we charge”. I am like okay, I have nothing to do with that, so I call Megan the lady that answer the phone, she says I don’t know what to do, I can’t change their price, I am like I paid your company, I have no clue why am I being charged for these things when Ben knew I had this stuff, she goes on to not say anything but say sorry, so to make a long story short. The guy Thomas told me I needed to pay him $1200 in order for him to take my stuff, I already paid $750 for the deposit, so I am like okay when they pick up my stuff I will not owe anything only the elevator fee of $125, the guy Thomas said no, you owe $3400. I was like huh, how do I owe $3400. He said your quote wasn’t right. He was adding wrapping my mirror, he added every piece of item including my dog small bowl. I had to pay 3 separate people. Please just stay away from this company. I was lied to, manipulated and scammed. I was crying. I still do not know how my total went from $1900 to $3400. They were in a rush to get a sale, they lied. stay away…. I called Megan, and she kept saying she didn’t know what to do.I had to pay the $3400 or they were going to keep my stuff. Find a trustworthy moving company or get family to help you…. This was one of the worse experiences of my life.Reply to owner: Your company fails to blame your company for the wrong. I am a grown adult, why would I not provide my full inventory, I provided my full inventory, you added all the extra fees once you got my belongings which is a scam and not right. I have never had a moving company do what your company did. $1900 to $3400 is crazy, and nothing was added but my dog bowl and a few small clear totes. When I am given a quote that is what I expect, the elevator fee I understand . but your company is not honest, & I kept calling, and no one was answering and when Megan did answer she was no help. Also the guy who picked up my stuff blocked my #. This was a horrible experience and brought a lot of stress.
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April 2024 by Regine
Awesome experience couldn't of gone smoother. Really was a pleasure working with you guys. Will use again. 10 out of 10
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April 2024 by Jordan Rows
Across states relocations company great crew and customer satisfaction. They saved me time and took great care of my belongings at each stage. They were on time, efficient, communicative, and careful.I used to be tearful regarding moving after ten years. The move was smooth, easy, and inside the time frame.thank you guys
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April 2024 by Ljarrett Valdo
Best experience moving guys were great punctual and on time. And took great care of my stuff would highly recommend. Thanks it really made my day easier to deal with this company.YOU GUYS WERE GREAT
