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January 2025 by Hector Perez
Bad service
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November 2024 by Bojana Sirak
I didn’t get the chance to find out a name of the person who was assisting me but I was completely disappointed with the level of service and inaccuracy provided from that person. Rude, arrogant, while assisting me he was doing something on his personal phone, basically didn’t even pay attention what I was asking about my account. Had to call customer service to get a proper information and decided to visit other store. Avoid this store if you can.
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August 2024 by Neily Gonzalez
Iban treated us very well, very friendly and answered all our questions.
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June 2024 by mirta alonso
Excellent service in this store
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June 2024 by Erica Salmeron de la Torre
Really good customer service from the management team
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June 2024 by Damian Perez
Super helpful!
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June 2024 by Melanie Miranda
Very good attention!?
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June 2024 by Craig Morse
Great service.
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June 2024 by Prayer Groups
I was not satisfied about my previous transaction. I brought a magnet charger in October 2023, and I was very displeased to find out that transaction was NOT done under my account. Then the charger I brought I came back into the store to exchange . And thankfully I was able to get an exchange for a better charger .
But unfortunately this new charger I exchanged gave me issues as well . So I went in to the store to find out that there were no records of me purchasing this charger. And during my previous transaction I wasn't even asked for my email so I would be able to keep a paper trail of my purchase. But the store representative told me that everything was the fault of the previous manager that recently got terminated. So I was not happy yesterday that I had to buy a whole new charger. Moving forward please allow your team to give all customers the proper service so if we DO HAVE TO COME BACK and return or exchange an item it would not be a hassle ! However, the representatives that were at the store yesterday did try to assist me and bringing clarity. But as a customer I was not taken cared of during my previous transactions.
If a supervisor can contact me I would appreciate it on this matter .
Thanks for AT&T LOYAL customer !
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June 2024 by Alex Estupinan
I recently visited the AT&T store and was thoroughly impressed with the level of customer service. From the moment I walked in, I was greeted warmly and directed to a representative
The staff member who assisted me was incredibly knowledgeable and patient. I had several questions about upgrading my phone and switching to a new plan, and he took the time to explain all my options clearly. I never felt rushed or pressured to make a decision, which made the whole process very comfortable.
The store itself was clean and well-organized, making it easy to find what I needed.
Overall, my experience at the AT&T store was excellent. The customer service was top-notch, and I left feeling very satisfied with my new phone and plan. I highly recommend this store for anyone looking for great service and knowledgeable staff.
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May 2024 by Bevante
Rudy and Ivan were a great help doing my claim and were able to my phone working perfectly.
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May 2024 by Deneall Clarke
Jason, Ivan and Raul was great. They assisted me with my insurance claim promptly. They were very attentive, courteous And their customer service deserves 10 stars. I am a happy Chappy!! ❤️❤️
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May 2024 by Cleveland Williams
Great customer service
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May 2024 by Andre Wright
Very impressed with the service I received from Rual. Life saver. Thanks for everything.
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April 2024 by L H
I had a terrible experience at this store. I would not recommend anyone to go here. The manager was very rude and unprofessional. She frequently used profanity while my kids and I were in the store also repeatedly saying the derogatory term also known as the “N” word. I felt so uncomfortable and also will be contacting corporate. People like her should not be allowed to work in a place of business.
