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December 2023 by Kenny Ortiz
ATM took my Cash Deposit and did not post it simply counted it then glitched back to main screen I really do sympathize with Companies that don’t have better technology or do things differently..this same situation has happened to me before in different banks and the bank manager has always been able to review and fix the problem on the spot ,at this particular branch I was helped immediately by a guy named Juan and spoke with the Manager named Julson I was amazed to find out that the location was there open for 53yrs I’ve been with BofA going on 12 yrs if BofA does not have the Ability to give their Managers the power to fix these things that shouldn’t even be happening then the Bank doesn’t need to be open I have never asked BofA for anything and if this matter takes 2-14 days or whatever I will be Finally done with BofA..the associate Juan Was Very Fast in assisting in the matter and The manager Julson was very Informative. If you can avoid This Bank
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December 2023 by Nataly Lagoda
I want to say BIG Thank you to Maria!She is not only extremely professional and attentive person, but the person who takes care about the client needs!
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July 2023 by curious juyvel
I wish I could leave zero stars. Rude, racist, and condescending employees. Y’all would never be so bold outside of that sheltered office space. Maria Vega had such a disgusting attitude and demeanor as well as her manager. Wish I got his name but he’s taller, balding, white, and old. Maria Vega could use some people’s skills just like her manager. Gross individuals. No wonder this bank has such horrible reviews with people like them working there. Gross.
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June 2023 by Jen Gonzalez
Worst bank to deal with. Hours of operations change all the time, systems are down, staffing issues, and unsympathetic management. Go to a different branch.
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March 2023 by Emmanuel Bravo
I had a great experience here. Several tellers open and willing to help. Enide helped me withdraw money from my account and answered all my questions with a smile. Fast and friendly service. Thank you BofA!
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February 2023 by Sam Seal
I was opening an account. I made an appointment for 1230. At 110 I was able to start my appointment. The girl had to ask her supervisor questions. I left without opening the account. I hate people wasting my time." And all your money won't another minute buy"
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December 2022 by Rob andr
Homeless sleeping around the branch. Very unsafe for anyone using the ATM machines. Beware of this branch. They are not doing anything to clean up this problem
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August 2022 by Matthew fann
The ATMs at bank of America are really straightforward, easy to use and are well lit at night for safety. There are quite a few locations across Broward county which is a plus! Cash insert is a cool feature because it can take up to 75 bills at once however keep watch on the bill slot as certain older bills can be rejected and can blow away in the wind if you're not careful.
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June 2022 by John Campagnoly
To the owner,This is more than likely to be the worse! of all these banks. Only 1 employee at the terminal. All women for some reason, no men, on a Friday afternoon. All more worried about their new pumps than helping the customer. Rude, uneducated, in some cases, I noticed. I remember when managers got behind the terminals when it was this busy. I'm talking 25 ppl in line, and THESE creature are walking around with their tablets, asking If there is anyone with deposits, which there were none! But, she's too good to help. She's got new haircut, nails done and new shoes, all paid by the Bank of America! Yeah! is the word to describe that joint you call a bank...PS: you can't see it but behind the man, there are about 20 ppl in line..And don't bother to respond with some generic message you dope!
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December 2021 by Gina Dotson
Dont bother making an appointmentYou will stand in line anyway. Awful customer service
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September 2021 by Smokum James
So tired of one teller working a line of 5-9 people waiting one guy in a suite asking if anyone wants to use the automatic machine to which the line says NO. Hard to do any banking here much less deposit business funds time to move on!!!!!!
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May 2021 by Nick Massa
Easy in easy out
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February 2021 by Mark Egan
So we pay you guys but you donr want to fix your machines? Why do we pay you???
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December 2020 by Addin Rodriguez
The worst bankBad serviceThat's why I'm movingI lose my money
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June 2020 by David Marchette
Tried to open a checking account at this location and was treated so rudely that I decided not to use Bank of America at all.
