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December 2023 by Soraya Hernandez
Dalphina! Dalphina! Dalphina!! … what can I say?!?! She got my car repo for NO REASON! She by far disrespectful! She hangs up the phone on people! On top of that how you an account manager and you don’t even know how to add! This women gave me 4 different prices on my remaining total for my car! WHO DOES THAT? I know who …. Her name is DALPHINA! than the repo department tuh! She lucky I don’t know her name because I’ll blast her too, pero don’t go here to get your car ya!!!
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December 2023 by Amy Wilkerson
This place is a joke!! Payments were made ON TIME, had FULL coverage insurance the WHOLE time and they still threatened to default the loan. Oh and God forbid the damn references don’t answer them on the 1st try, they will threaten that loan must be paid in full lmao…thankful we traded the vehicle in and no longer have to deal with the incompetence!!!!
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November 2023 by Alexis
Hello,Wow!!! What an experience this started out good, then due to not very good staff at the time there was so many severe bumpy roads.Yes it was hard to communicate to them, yes to alot but the bad apples are out and I finished paying my car off last week and Delafina & Natalia & Juan have been nothing but Professional, Kind, Caring, Very Supportive.A Breath of fresh air. ☺If everyone in this company could be as kind as these 3, then their reviews would be 5 ? ? ? ? ?!!They earned it!!This is no hoax, no scam nor an employee making this review.These are honest words.It was bumpy at times but we worked through it!Juan, Delfina & Natalia made it alot smoother.So I have no regrets.I had the pleasure to finally meet them in person and they are incredibly personable & empathetic.The team was professional, efficient, and exceeded my expectations. I highly recommend them!”!!Thank you so much again ?Juan, Delfina, & NataliaTHE EQUITY TEAM ?Sincerely, Miss Laurendeau
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October 2023 by Google user
Hello, Wow!!! What an experience this started out good, then due to not very good staff at the time there was so many severe bumpy roads. Yes it was hard to communicate to them, yes to alot but the bad apples are out and I finished paying my car off last week and Delafina \\u0026 Natalia \\u0026 Juan have been nothing but Professional, Kind, Caring, Very Supportive. A Breath of fresh air. ☺ If everyone in this company could be as kind as these 3, then their reviews would be 5 ? ? ? ? ?!! They earned it!! This is no hoax, no scam nor an employee making this review. These are honest words. It was bumpy at times but we worked through it! Juan, Delfina \\u0026 Natalia made it alot smoother. So I have no regrets. I had the pleasure to finally meet them in person and they are incredibly personable \\u0026 empathetic. The team was professional, efficient, and exceeded my expectations. I highly recommend them!”!! Thank you so much again ? Juan, Delfina, \\u0026 Natalia THE EQUITY TEAM ? Sincerely, Miss Laurendeau
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October 2023 by Billy Giles
equity auto finance is the worst finance company ever i well not recommend to anyone!! Please stay away
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August 2023 by Sashana Boothe
Absolutely the worst experience I have had dealing with any company. Very rude and dishonest. Thank God I paid off my car and no longer having to deal with these incompetent people. Repoed my car while I was getting ready for work. Then call to apologize the next day saying it was a mistake on their end and I should go and pick up my car without paying. Couple months later I asked for a printout of my account and guess what? They charged me for the repo. I had to call and got upset with them for them to take it off my account. 2 months later I got a notification that I owed over a million dollars to this company. Came to find out they made a mistake and report to the credit bureau that I owed over a million dollars which impacted my credit negatively. I HATE THIS COMPANY.
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July 2023 by Gustavo Martins
I do not recommend. It was not a good experience to be a customer of this company, every time I needed to answer questions or resolve any pending issues, communication was always a challenge. I definitely regretted it a lot.
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June 2023 by Jennifer Rodriguez
That so called five star review was by their personal employees or owner. Not one customer agrees with that. They cheat people on financing and lie about deals, won’t answer questions or calls. They do not follow Florida laws. Worst company to deal with do not use them they will cheat you. My vehicle was paid off and they won’t release the Florida title after the check cleared. One hundred percent crooked my opinion. Avoid them at all cost.
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May 2023 by ph5x5
Kathryn was very helpful! Organization helped me to get the first car loan!
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May 2023 by Anthony Wright
I was very pleased today with the care of my issue , The office Clerk Ms Sasha didn’t hesitate to help me with all my needs an my excessive amount of questions an concerns lol .. Very helpful an professional, Thank you
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March 2023 by Contact Us
Do NOT Ever use this company to finance your vehicle. They do not follow the procedures or laws in the state of florida that they committed to do so when obtaining their license. You will lose money, and time dealing with this company. Run!! This is one sorry company and the management is lacking management.
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March 2023 by sabrina abazinge
My experience with the representative M.Pabon was pleasant and she was to answer all questions that I had. Thank
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January 2023 by Olha Mamaievska
Margie is a pleasure to work with. She is highly responsive and extremely helpful, and comes highly recommended.
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December 2022 by Lead Affiliate
This was my first time dealing with Equity, and they were awesome in helping me to get into the truck I wanted when Noone else would finance me. Then following up they were great at explaining the details of my loan and wanted to make sure they did everything they could to make financing go smooth. Kathy was one of the people helping me she's great. Thx kathy
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December 2022 by Alicia Kelley
So I've been making payments for two years and haven't had help setting up my zelle to make payments without the 15 dollar charge.Delfina went above and beyond to help me set up everything and I'm now saving money. THANK YOU GIRL!!
