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July 2023 by Sam Greenbaum
Nice selection of bath products but VERY poor customer service. Once they have your order and it’s paid for, good luck My personal experience trying to get a refund on part of an order has been terrible. Look elsewhere. There are many places to shop at all different price points. As the expression goes-let the buyer beware.
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June 2023 by Vegan Cooking with Ashley D
Great places to shop for vanities and bathroom needs. The sales people were very nice and made the buying experience a breeze. Angel helped us load everything into our truck and showed us all of the pieces. We are exceptionally pleased with our experience!
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November 2022 by Gary Sambol
I highly recommend this place. I just bought two modern vanities and couldn’t be more pleased. They have a huge selection, many in stock. So, there really is no need to shop elsewhere. They sell their vanities as a package and you’ll need to choose a mirror and faucet but there is a good selection to choose from. Definitely ask for Trace (TR), my salesperson. He was great - very knowledgeable and helpful and just a super nice guy!
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October 2022 by Hanna Fishman
Amazing products and customer service. TR was the best! I am very happy.
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September 2022 by Kirby Ketrow
We were recommended to Bath Trends by our contractor for a bathroom renovation. The place is incredible with a excellent selection. Prices are very good. We bought a beautiful double vanity, lighted mirror and a new toilet. Patricia and Jonathanwere excellent to work with. I would highly recommend Bath Trends..
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December 2021 by jay potter
Johnathan and the team were excellent, patient ( I couldn't decide on anything) after explaining features, pro's and cons, Jonathan gave us space to talk, consider and scratch my head. We chose faucet, shower fixtures and the newest LED inlay mirror.High end without crazy prices. Much better service and selection than box stores.Small snag with the mirror, resolved quickly with out having to haggle, old fashioned customer service.
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November 2021 by Carol Fresneda
My husband and I have seen this store every time we drive down Oakland, and when we decided to remodel both our bathrooms we knew exactly where we wanted to go.The minute I walked into this store I fell in love with absolutely everything they have.Our sales person was Giancarlo, what an amazing person he is.He took all the time necessary to explain everything to us, he was super patient with us and rushed us. When Giancarlo saw that my husband and I were discussing things about the vanities he will give us some space and then he will walk back to us when he saw we were ready to talk again.Giancarlo is a great asset to this business.We are over the moon with our selection and can’t wait to see it all set up at our house.Thank you Giancarlo you were amazing!!
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October 2021 by Fredericka Fairchild
Jonathan at the Fort Lauderdale store was extremely helpful and well mannered in helping to make my bathroom vanity selection. That's why I returned and purchased an additional vanity for the second bathroom. Also the quality and aesthetic of the vanities is superb. Thank you!
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September 2021 by Miguel Fernandez
Very professional. Excellent products. Thanks to bath trends our bathrooms look great.
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July 2021 by Bela Abaev
Horrible customer service, purchased vanities for $ 8000, got items in colors I never chose, was missing parts and when finally got the correct items, the top sink’s whole was too big for the sink to fit and 2 different contractors couldn’t install it. When I called the store, they told me to call at the end of the month cause all their installers were busy with other projects. Called the end of month just to hear installation will be offered only with charge of $75/ hr. This whole issue made me really mad, I paid $8000, got wrong and defective items and I need to pay them to come and fix their defective vanities $75 an hour?? What is going on? Stay away from this store! Very bad customer service!!! Will never buy again!
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July 2021 by Mark G.
Was not happy with the service and follow up of the Bath Trends staff and management. We have called and i have gone to the location 4 times trying to arrange a refund for the shower door and install that was not performed. Was told each time that the office mgr or owner would call and arrange the refund. It has been over 1 year and still no resolution.
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June 2021 by Nataly Lessard
i was lead to go there on a FALSE ADVERTISING. on the web Online showed a product at $1,044 where i needed 2 of them and they tried to convinced me that the pricing was a mistake, trying to charge me 45% more, $1,449 instead. Dishonesty at its best. They refused to honor their own price even with picture on hand and where they also saw it online at $1,044 with me on their computer . i was buying for ljke $4,000 worth of product yet, just refuse to be cheated on in plain site.. STAY AWAY!!!!
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June 2021 by Nadnerb Rekced
This place literally fell into my lap. My "brand new" to me vw bus broke down right in front of this business. I managed to push it into the parking lot, and was greeted by who I believe to be the owner.He immediately greeted me with a smile and concern. He helped me push it further out of the way. When my wife showed up he gave us water and greeted my wife and daughter into his store even knowing we weren't shopping.By the way he treated a complete stranger stuck in a not so good spot, I can only imagine his customer service and helpfulness when looking to remodel a bathroomI definitely recommend checking this place out! Stop in and say hello to this charming and warm individual.
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April 2021 by Joy Marks
Bath Trends has the most exquisite bathroom trends of the moment. I was referred to them by my contractor/designer and I couldn’t be happier. My vanity is beyond beautiful and is made of the finest materials. I am going to this week to get another amazing vanity!
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April 2021 by Terry Bohonnon
Outstanding customer service - this store actually cares about its customers and will honor it. Great designs and choices - this store is a jewel in Ft Lauderdale. Plenty of design options from which to choose - I copied many ideas and am thrilled with the result.
