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February 2024 by Ayla Singer
I waited in line inside the bank 27 minutes when there were four people in line. I don’t know what that teller was doing but they are not doing it fast enough or efficient enough where it would take 30 minutes to do a bank deposit. There was no extra stuff that anybody was asking her for in front of me either, what terrible management of this bank.
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February 2024 by Scott Katzer
Their ATM can never take deposits. Hey #Truist, how about fixing this. Its never worked.
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December 2023 by Shamika Smith
This bank is not new business account friendly.. Old Suntust bank same poor services.
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November 2023 by Bryan Rammel
I have only ever used the ATM and had no issues. The street location is not ideal with traffic but not a deal breaker. Based on the reviews here it seems like the pace may need to be picked up on the inside.
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September 2023 by Reynaldo Silva
The worst bank ever spent 30 minutes onl a line and they don’t cash a check just because it’s cash.If you have a drivers license, you write the name you write the number of the license and that’s it. Unbelievable.
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September 2023 by MegaDuck146 The YTPer
why does it always a problem at this bank. and waiting time is more then 20 mins? . half the time no on is available at the window. I usually drive to the bank at cypress if I see more then 2 cars because the one on commercial takes forever..
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September 2023 by Johnny Gonzalez
They did not attend me I waited 20 minutes no one was there. Remind you i was on my lunch break. 2 ladies walked in and Mr.Garcias let the go ahead of me so I left I did not receive help. Bad customer service
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July 2023 by Kristina Tokar
condescending and unhelpful will make you wait to tell you they cannot assist after having already seen the account details
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July 2023 by Kenneth Andrew Baque
A very helpful bank to use. The staff here are friendly, knowledgeable, and professional. Truist is a trustworthy bank for all of your financial needs.
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July 2023 by David Cohen
I really wish I could give them more stars but they take forever to do anything.
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December 2022 by Alicia Griggs
I visited this branch in Oakland Park for a cashiers check. It took two people and about 20 minutes for them to accomplish the task. There were three mistakes (in the name and memo). I asked for the check to be done over and then there was only one mistake. It was in the memo portion, so I took it anyway. Scary that this is a bank handling my money.
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August 2022 by issam mishu
Waited 5 mins for the manager to get back from lunch. On his way to his glass wall office he told me that he would be right with me. There was no one at the branch but my self & another customer by the teller. Waited 15 mins. He had no one in his office & he was not on the phone. Left the branch & went to another one. Will never go back to that branch. My 1st & last time
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May 2022 by Angelo Rodriguez
The worst bank to go in and get cash opulent from tellers long line one lady working
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January 2022 by Stephanie Loomis
This location does not do things the way other BB&T locations do. I am not sure if it is a lack of trianing, or just laziness. Either way, it is inconvenient and annoying. Further, they are rude about it when you request common banking inquires that any other branches are happy to undertake. Avoid this branch at all costs.
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September 2021 by Kim Mcguire
Always polite and fast
