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November 2023 by Lynda Brandt
Easy to book online. Excellent staff. Slightly less off airport in Fort Lauderdale. Use North Federal Highway. Would use again
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November 2023 by Eduardo Miguel Segundo (Eddie)
My friend made a reservation, i joined him, only to end up wasting time and $ and needing to go elsewhere. The location had NO available rentals!
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October 2023 by Mishka T.
Greg is phenomenal! He listened keenly to my situation and went above and beyond to assist me with everything I needed, he had a yes mentality. I left feeling completely satisfied as a customer and because of Greg I will be back to rent from Budget in the future. In addition, the return lane agent, Shirvan, he was also courteous and helpful as well.
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September 2023 by Yosvany Torres
Worst company to rent a car from. When have you ever heard that they repossessed a car from a rental company? It happens to me. I rented out from budget and Avis repossessed the car from them while I had it rented!!! With personal belongings inside. GOOD BYE BUDGET!!!
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September 2023 by Jose Araujo
I could give a zero ☆ if I can.I did an online reservation with all my information. When I arrived to pick up the car, the guy here told me can't give me the car because I have an Illinois driver license he seems racist I hope this comment to the any of he's supervisor.
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September 2023 by Darwin Dorestan
Great service from Fort Lauderdale Staff in Federal Highway. Shanaz was impeccable and extremely professional
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August 2023 by Cindy P.
This is the worst place to get a car the agents are so rude they disrespect u right to your face talk down to u went went to the garage to get the so called new vehicle opened the door it was so disgusting it had scratches all over it and when we told the attendant we just walked away never again I would rather take a bus to where I have to go
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July 2023 by Joe D.
Very disappointed. Was given a filthy car that had a slow leak in a tire and the TPS system was never reset. Throw in the fact that it was almost impossible to find a gas station with an operating air pump (not their fault), it made for a very frustrating experience. When I called roadside assistance, I was on the phone for over an hour and was told I had to drive back to the airport from my hotel on a bad tire to get an exchange. When I got to the counter at the airport, it took three different people to figure out how to complete the exchange. I did get a new car, but wasn't even given an apology or any perk for all the hassle. Will NEVER use budget again!
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June 2023 by CPSAHS
Please check you receipt!!! Budget will steal from you by charging you for fuel even if you bring the car in full. This is my fourth rental this year and I was charged for fuel even thought the car was full this appears to be a new tactic to steal from consumers. It is automatic they will charge you under Your Non-Taxable Products/Services
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June 2023 by Greg Pars
Great service. Many cars to choose from. Short wait time. Very nice, friendly staff. I became a regular.
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May 2023 by Stephanie May
I have mixed feelings about my recent experience with Budget. I rented a vehicle for 6 days online picking up in Fort Lauderdale and dropping off in Atlantic City. Unfortunately the first day of my trip was one of the massive flood days in Fort Lauderdale and I drove the car about 10-15 miles (AT MOST) before I ended up stuck in pouring rain and terribly flooded streets pushing the car to higher ground. There were cars everywhere stuck like me. So once the heavy rain stopped I went to try the car but it wouldn’t stay on so I called roadside assistance who was very nice and extremely helpful. Now at this point I was supposed to be leaving to drive back to NJ with my two kids so I was told that there would be a car waiting for me at the Miami airport since the closer places were all flooded. So great. $60 Lyft ride I get to Miami airport wait in line and at 11:30pm the guy at the counter tells me he has no car for me nor was he informed about my situation with the car etc…. After hours of trying to switch cars I had to take another Lyft back because the tow truck never picked up the first car. My three day trip turned into a week now bc even though I kept getting texts saying tow truck will be there soon they never showed. So the week I paid for the car spent sitting 2-3 miles from where I picked it up. Finally I was able to start the car so I reluctantly drove it to Fort Lauderdale airport so I could get into a different car and get my family home! Now I would love to know how I was told one thing over the phone just to show up and not one thing was honored. I may as well have been dealing with different companies! The people I dealt with in person at this point were just no help whatsoever. I finally got to the counter after I brought car back and the woman I dealt with (Barbara S.) was the ONLY person I can say anything good about aside from the people over the phone.She was really just so wonderful after the week of hell I just had I really can’t say enough about her!
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May 2023 by keith blu
Reserved a car show up on time . There is a line of people waiting for cars . They have no cars . They said I should have known when you make a reservation same day don’t count on it. The service people kind of made it like was my fault . Shameful business practice . Obviously terrible management in place . Won’t be going back there again.
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April 2023 by Elliot Matz
Rented a car for one day. All went very smoothly. Ryan at the front counter was efficient, friendly and knowledgeable. Highly recommend.
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April 2023 by Ahmijah Sound Station
To Get My Rental At The Time They We're Helpful... But After That!!!!They Recharged me my full rental!!!!One Month!!!!This After Paying At The Counter Every Week!!!Now The Charges Won't Fall Off!!!! It's Been 3 Weeks!!!!!!This Put My Personal Bank Account In The Red!!! ITS NEGATIVE!!!!! FOR THREE WEEKS!!!! They never gave me my back.
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April 2023 by Julio Apicerno
Great location. I always receive great service from this friendly, professional staff.