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February 2024 by Derek Nasworthy
Easiest storage facility to work with in all of Ft. Lauderdale! The staff is great. Cara is amazing and always available to help. They made my move in and move out so easy. This is the place if you need a storage facility.
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November 2023 by Elizabeth Colado
I felt very welcomed when I went to inquire about a unit. Their transparency and professionalism exceeded my expectations. After touring a handful of other nearby facilities, I chose this one. The smooth sign-up process validated my decision. Special shout out to Joe & Scott<.3 Thank you both for your time and help.
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October 2023 by Agustin M.
Kara at the front desk is the nicest and sweetest person.So helpful and always with a beautiful smile and attitude. She helped us explaining everything to first time storagersShe deserves a big raise
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October 2023 by Paul Landino
Clean, very secure, bright and a friendly staff, so I strongly recommend them. Their on line application is not very clear when it comes to billing but the staff helped to clrarify. Phone app makes it easy to access property too.
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July 2023 by Vic Bornas
The best storage facility in the Fort Lauderdale area! Scott, Cara & manager Joe have been terrific to deal with during all the years I've rented with Burlington!Very grateful, thank you! - Victoria
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July 2023 by tim webster
Good, safe storage location. Open from 6am - 9pm. Plenty of trolleys are available to move your stuff in or out.
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June 2023 by D B
Great and spacious area. Very clean and well maintained. Granted the parking lot is a bit small, but nice that it's covered and gated.
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June 2023 by John Gillin
I like having the convenience of an app based keyless entry. Sheltered parking is amazing when loading and unloading. Kara has been very helpful, and she is always available to answer any questions.
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May 2023 by GHR
Place is quite impressive until you move in. Then you find out all the fine print no one tells you the day you lay all your money down. For instance, their website, nor any of their employees, when I purchased mentioned the fact that this wonderful free van you can get, is only for you and available to you in the first two weeks after you move into the storage unit. If you ever want to use it again, especially Kara, will make darn sure you cannot. Doesn’t matter if both vans are just sitting there. This is like every self storage unit and no better, except you will pay three times as much as you will anywhere else. You will still be treated like they don’t really need you. I purchased 14 months ahead, and did just about everything their slick sales pitch asked for, and yet I wanted to rent the van for four hours and was told that was not allowable. Once my time is over I am moving on. You should save yourself the trouble and move on before even starting. Or, read all the fine print, and ask every question you can think of, because the name of the game here is to confuse you, take your money, and not to provide service for you.You will note the reply. No mention of who I should talk to, since I already tried that and it resulted in the review above. Besides that, the moment has past. I rented a van elsewhere. Something should have been worked out when I kindly asked the question, especially since I never asked to use the van, nor could I have in the first two weeks after renting. The “working out” needed is a policy change at this establishment.
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May 2023 by Kristin Kuszaj
I cannot say enough good things about Burlington Self Storage! The facility is very clean and secure. Cara is always super friendly and helpful in the office - even offering to entertain my kids with pictures of her adorable puppies while I'm loading/unloading so I can finish what I need to do faster!I rented my first unit here last year and I had such a great experience. I knew when I needed another unit this year that I wouldn't go anywhere else! I made a quick call to Cara and she got me the unit I needed right away.
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May 2023 by Todd Ramron
I needed a place to store my excess belongings when I needed to stage my condo to sell it. Burlington was close by and offered a good rate. I had dealt with other storage facilities in the past and was not expecting such a spotlessly clean and professional experience. Scott and Cara in the office made it such an easy transaction; both were friendly and got me in and out of there. I even got a welcome goody bag.Later, when I lost the key to my unit in the chaos of my move to my new place, Scott came to the rescue and fixed it for me. 5 stars!
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April 2023 by Greg Rickel
Place is quite impressive until you move in. Then you find out all the fine print no one tells you the day you lay all your money down. For instance, their website, nor any of their employees, when I purchased mentioned the fact that this wonderful free van you can get, is only for you and available to you in the first two weeks after you move into the storage unit. If you ever want to use it again, especially Kara, will make darn sure you cannot. Doesn’t matter if both vans are just sitting there. This is like every self storage unit and no better, except you will pay three times as much as you will anywhere else. You will still be treated like they don’t really need you. I purchased 14 months ahead, and did just about everything their slick sales pitch asked for, and yet I wanted to rent the van for four hours and was told that was not allowable. Once my time is over I am moving on. You should save yourself the trouble and move on before even starting. Or, read all the fine print, and ask every question you can think of, because the name of the game here is to confuse you, take your money, and not to provide service for you.You will note the reply. No mention of who I should talk to, since I already tried that and it resulted in the review above. Besides that, the moment has past. I rented a van elsewhere. Something should have been worked out when I kindly asked the question, especially since I never asked to use the van, nor could I have in the first two weeks after renting. The “working out” needed is a policy change at this establishment.
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April 2023 by Iara Berrios
Such a pleasant staff with the best prices in town!!! If you haven’t rented a unit here then your missing out!! Ask for Cara for the best customer service!
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April 2023 by edward levy
This is the cleanest storage facility I have used in Ft Lauderdale, with easy access, ample parking and a friendly, helpful staff. I would recommend BSS to anyone looking for a storage unit in FLL!
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March 2023 by H R.
Place is quite impressive until you move in. Then you find out all the fine print no one tells you the day you lay all your money down. For instance, their website, nor any of their employees, when I purchased mentioned the fact that this wonderful free van you can get, is only for you and available to you in the first two weeks after you move into the storage unit. If you ever want to use it again, especially Kara, will make darn sure you cannot. Doesn't matter if both vans are just sitting there. This is like every self storage unit and no better, except you will pay three times as much as you will anywhere else. You will still be treated like they don't really need you. I purchased 14 months ahead, and did just about everything their slick sales pitch asked for, and yet I wanted to rent the van for four hours and was told that was not allowable. Once my time is over I am moving on. You should save yourself the trouble and move on before even starting. Or, read all the fine print, and ask every question you can think of, because the name of the game here is to confuse you, take your money, and not to provide service for you.
