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November 2023 by Bruno F
Extremely rude staff, they bark at you. Stay away.
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April 2019 by Dyannah C.
What a disaster. After banking with them for several years with impeccable and personalized service as Landmark, Centennial took over and did away with all the original employees. Most of the replacements are an abysmal disappointment. Beatrice in particular is completely useless. She's sugary sweet and bouncy on the phone, giggling away at what I don't know...and then there's nothing......no comprehension, no help whatsoever. While she was attempting to troubleshoot their app with me over the phone (which is also a disaster btw) she kept saying, "well it's working on my phone". Well that's fantastic for you Beatrice but I'm the one that needs the app to work, so what good does it do me that yours is working? Her other solution was for me to drive over there. I was out of state at the time of our conversation and I was trying to tell her that but she was too busy giggling and repeating, "just come here". She then proceeded to strike up conversation with who I assume were her co-workers, "it's working on mine!" and just talked over me repeating "just come in" and then ultimately hung up on me. WTF! Talk about an utterly pointless, waste of time. This was my second fruitless experience with Beatrice. The first time was when I was trying to get a mortgage and I needed an updated statement sent to me as a pdf. The result was along the same line. Needless to say, as soon as I do get back in town, I will drive over there so I can break up with them once and for all.
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April 2016 by marina garcev
Landmark bank is the best bank in my 20 years experience banking with them at every level. Customer service is superb. Special thanks to manager Michael and Lana.
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February 2016 by jim Jip
The bank staff is great. My problem is that they allow a car wash business to operate in their parking lot. I had no problem with this until the car wash people were EXTREMELY rude to me and refused to work on my vehicle because a question about pricing. I told the bank about my terrible experience with a business operating in there parking lot and they did nothing. I would not bank here due to there moral code and disregard to a potential customers experience with a business they allow to operate on there premise.
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June 2014 by Mitch Alves
Best Education out there!!!
